Manager

Lead Specialist/ Manager - Actuarial - Defined Benefit Wealth MRAMercer is seeking candidate for following position based out of our office in Gurugram office.A colleague in this role will work and support pension benefit calculations, client reporting, and process improvements while managing daily operations. They will collaborate closely with US and GSD teams to ensure a consistent and high-quality pension administration experience that meets client needs. This position involves processing transactions, overseeing plan administration, and managing overall pension cycle of a participant in a dynamic environment that fosters growth in technical skills. Additionally, pension plans require regular valuations to assess funding levels. These specialists may assist in analyzing data and preparing summaries, gradually developing their expertise with support from Senior team members.We will count on you to:Perform pension calculations, including QDRO, Late Retirement, Death and RMDs.Review plan documents, produce employee benefit statementsPerform analysis on special retirement scenarios with understanding of retirement windows and cyclePrepare and review pension participant correspondence for clients.Supports Valuations process involving val-extract, coordinating with plan actuaries, post val work, need for coding changes in the system etcResponds to queries and requests from Actuaries which requires actuarial or technical expertiseAssists onshore client teams with day to day complex client scenarios and problem resolutionPerform trust payment setups and reconciliation process.Write basic queries to extract data from databases for reporting and analysis.Develop and maintain client-level reports, ensuring SLA standards.Understand and update plan provisions, legal requirements, and regulatory guidelines.Manage daily operational activities including out-of-scope projects on the operations floor, ensuring smooth workflow.Support out of scope/revenue projects for the clientsConduct workflow analysis to identify process inefficiencies and recommend improvements.Own and analyze rejects/errors data, driving corrective actions to minimize issues.Monitor and discuss daily/weekly SLAs and provide status updates to all key stakeholders.Analyze client data files and provide recommendations to client teams for process enhancementTraining teams on client specific plan requirements.Provide in depth analysis of scenarios and complex work items to client teams from an actuarial perspectiveManage multiple client accounts efficiently, balancing priorities.Support annual tasks like valuation, AFN mailings and Death auditsWhat you need to have: Minimum 5 – 10 years of experienceProficient on DB Domain (Hands-on on calculations, pension payroll, reconciliations)Background in Statistics/Mathematics and / or US Pension expert with Manual/Actuarial calculations experience Including RMD, Death calcs and valuations cycle.Strong analytical, planning and organizational skillsStrong Interpretation and decision-making skillsStrong command on MS ExcelGood command on Power-pointStrong communication skills, both verbal and writtenStrong independent critical thinking skills and ability to derive strategic solutionsSelf driven with ability to multi taskStrong analytical, research, problem solving skills and high attention to detailsActuarial working experienceFlexibility to work in shifts as requiredNote: Onshore interview round applicableWhat makes you stand out?Actuarial working experienceExposure to workflow automation tools.Experience working in a global or multi-client environment.Basic knowledge on Quality tools like Six Sigma, Kaizen and LEAN (preferred)Graduation in Commerce/Finance with strong mathematical abilityEntry level actuarial examinations clearedWhy join our team:We help you be your best through professional development opportunities, interesting work and supportive leaders.We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.