HCL Administrator/Engineer

1 week ago


Mumbai, India Kinsfolk Technology Pvt.ltd Full time

Description : HCL UnO (Unified Next-Generation Orchestration) Administrator / Engineer.Position Overview :We are seeking an experienced HCL UnO (Unified Next-Generation Orchestration) Administrator/Engineer to design, implement, and support enterprise IT automation, orchestration, and service management workflows.The role involves end-to-end orchestration of IT processes, integrations with third-party platforms, and ensuring efficient automation delivery across hybrid IT environments.Key Responsibilities :Administration & Operations :- Install, configure, and maintain HCL UnO platform and its modules.- Manage orchestration workflows, integrations, and connectors with ITSM, cloud, and security tools.- Monitor automation jobs and ensure SLA compliance.- Support users in creating and managing automation workflows.Automation & Orchestration : - Design and develop end-to-end automation workflows for IT operations and business processes.- Integrate HCL UnO with enterprise tools (ServiceNow, BigFix, HCL Workload Automation, etc.- Leverage APIs, scripts, and connectors for custom automation solutions.Security & Compliance :- Ensure orchestration workflows adhere to security and compliance standards.- Implement role-based access controls and audit logging within UnO.- Support governance and compliance reporting for automated processes.Performance & Troubleshooting :- Monitor orchestration infrastructure performance and optimize workflows.- Troubleshoot issues with integrations, jobs, and workflows.- Provide Level 2/3 support for orchestration-related incidents.Collaboration :- Work closely with ITSM, DevOps, Security, and Infrastructure teams for automation use cases.- Participate in change management and release management processes for automation rollouts.Required Skills & Experience :- Hands-on experience with HCL UnO platform and related orchestration/automation tools.- Strong knowledge of IT process automation, orchestration workflows, and ITSM integrations.- Proficiency in scripting languages (PowerShell, Python, Shell, REST APIs).- Experience with ITSM platforms (ServiceNow, Remedy, Jira Service Management).- Familiarity with endpoint management, workload automation, and DevOps pipelines.- Knowledge of cloud automation (AWS, Azure, GCP).Preferred Qualifications :- Certification in HCL UnO or equivalent orchestration/automation platforms.- Experience integrating UnO with HCL BigFix, HCL Workload Automation, and third-party security tools.- Knowledge of ITIL processes for service, change, and incident management.- Strong communication and collaboration skills for working with cross-functional teams.Job Title Variants :- HCL UnO Administrator.- HCL UnO Engineer.- IT Orchestration & Automation Specialist (UnO).- UnO Platform Operations Engineer. (ref:hirist.tech)



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