Information Technology Support Specialist
2 weeks ago
XPS is a cloud-first services company that drives continuous optimization and digital transformation through next-generation technology leverage. We simplify IT planning, deployment, and support to help clients make their information and technology a competitive advantage for their business. Our shift left approach focuses on remote-first, cloud-first, and automation to increase business value and support ever-changing requirements.
This is a full-time remote role for an Information Technology Support Specialist at XPS. The Specialist will be responsible for technical support, troubleshooting, desktop computers, information technology, and help desk support on a day-to-day basis.
- Technical Support and Troubleshooting skills
- Desktop Computers and Information Technology knowledge
- Help Desk Support experience
- Experience in IT infrastructure monitoring and management
- Strong problem-solving abilities and customer service skills
- Ability to work independently and collaboratively in a remote team
- Certifications in IT support or related fields are a plus
- Bachelor's degree in Computer Science, Information Technology, or related field
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