Finacle CRM Specialist

3 weeks ago

Kozhikode, India ValueLabs Full time

Job Opportunity: Finacle CRM Specialist – Lead the Revolution in Banking


Experience Required: 8–16 Years


Availability: Immediate joiners or candidates with a 30-day notice period preferred


About the Role:

Are you an experienced Finacle CRM expert ready to make a significant impact? We’re on the hunt for a dynamic Finacle CRM Specialist with 8–16 years of experience to join our team and spearhead the transformation of customer engagement in the banking industry. If you thrive in delivering innovation and crave the chance to work on exciting, high-impact projects, this role is for you


What You’ll Do: Key Responsibilities


1. Drive CRM Excellence

  • Tailor and enhance Finacle CRM to deliver superior customer engagement and operational efficiency.
  • Lead the end-to-end implementation, configuration, and optimization of the CRM system to align with business goals.

2. Build Data-Driven Strategies

  • Develop real-time dashboards, reports, and analytics tools to empower decision-making.
  • Use customer insights and predictive analytics to help drive personalized banking experiences.

3. Streamline Sales and Service

  • Automate lead management, campaign tracking, and service resolution to deliver faster and more personalized interactions.
  • Collaborate with sales teams to enable smarter cross-selling, upselling, and pipeline tracking.

4. Ensure Robust Data Governance

  • Maintain data integrity, ensuring CRM databases meet regulatory compliance and privacy standards.
  • Champion policies for data accuracy and quality control.

5. Be a Problem-Solving Champion

  • Troubleshoot technical challenges in real-time, ensuring smooth CRM operations.
  • Partner with Infosys and internal teams to implement updates, patches, and new features.

6. Lead Stakeholder Engagement

  • Act as the go-to expert for translating business needs into innovative CRM solutions.
  • Train and mentor users to maximize Finacle CRM’s potential.

Who You Are

Your Expertise

  • Finacle CRM Expertise: Proven experience with Finacle CRM configurations, customizations, and integrations.
  • Tech Savvy: Proficient in SQL, APIs, and data integration techniques to create robust solutions.
  • Banking Acumen: Strong knowledge of lead management, campaign optimization, and service delivery processes within the banking industry.

Your Strengths

  • Analytical Thinker: A natural at connecting the dots between data and actionable insights.
  • Problem-Solver: Thrive under pressure, delivering effective solutions quickly and efficiently.
  • Collaborator: Build bridges between tech, business, and customer teams, ensuring shared success.

What We’re Looking For

  • Experience: 8–16 years of experience in Finacle CRM or similar platforms.
  • Availability: Immediate joiners or those who can start within 30 days.
  • Preferred Extras:
  • Certifications in Finacle CRM or related technologies.
  • Familiarity with regulatory standards in banking.
  • Experience in advanced reporting tools and customer journey mapping.

Why Choose Us?

1. Be a Changemaker

Lead innovative projects that redefine how banking connects with its customers—every solution powered by your expertise.

2. Accelerate Your Career

With unmatched opportunities for growth, training, and certifications, we’ll help you reach your fullest potential.

3. Make an Impact

See your solutions in action, enhancing millions of customer interactions across global banking networks.

4. Join a Winning Team

Collaborate with a passionate, supportive team that celebrates success and values your contributions.


  • Experience Level: 8–16 Years
  • Notice Period: Candidates available to join within 30 days will be prioritized


Take the Next Step


This is more than just a role; it’s an opportunity to leave your mark on the future of banking. If you’re ready to lead, innovate, and inspire, we’re ready for you.

  • Digital Marketing Specialist

    1 week ago

    Kozhikode, India Thoughtle Full time

    Company DescriptionAt Thoughtle, we are on a mission towards empowering every business with best of efficiency, controls, and intelligence leveraging the power of Finance, Data, and Technology.Role DescriptionThis is a full-time remote role for a SaaS Content and Marketing Specialist. The Specialist will be responsible for creating engaging content, managing...

  • Sales Growth Specialist

    3 weeks ago

    Kozhikode, Kerala, India tripix Full time

    As a Sales Growth Specialist at tripix, you will be responsible for driving sales expansion and contributing to the company's success. Your primary objective will be to generate new leads, establish strong relationships with clients, and consistently meet or exceed monthly sales targets.To achieve this, you will need to develop effective sales strategies,...

  • HashRoot | Telemarketing Specialist | kozhikode

    3 weeks ago

    kozhikode, India HashRoot Full time

    We are a dynamic and growing company seeking a motivated Cold Calling and Telemarketing Specialist to join our team. Our focus is on building strong client relationships and driving sales through effective communication and customer engagement.Key Responsibilities:Conduct outbound cold calls to potential clients to generate leads and set...

  • Senior Business Process Improvement Specialist

    4 weeks ago

    Kozhikode, Kerala, India element8 Full time

    We are a leading digital agency based in Dubai, aiming to revolutionize the way businesses operate with cutting-edge technology.At element8, we are currently looking for an experienced Senior Business Process Improvement Specialist to join our team. This key role requires a skilled professional with a strong understanding of business operations and expertise...

  • Sales Specialist – Renewal

    1 month ago

    Kozhikode, India RIMS TECHNOLOGIES PRIVATE LIMITED Full time

    Sales Specialist combine business knowledge with sales skills. The Sales Specialist is responsible for the retention of customers, negotiation of contracts, and identification of entrepreneurial enterprises and relationship management strategies. Also, Sales Specialist help to boost the overall performance of the sales team by supporting them, addressing the...

  • Ignite Education Group | Social Media Marketing Specialist

    15 hours ago

    Kozhikode, India Ignite Education Group Full time

    Company DescriptionIgnite Education Group in Noida envisions cultivating a transformative learning environment to empower individuals to reach their full potential. The organization fosters inclusivity, innovation, and collaboration to inspire students to explore passions, develop skills, and embrace diverse perspectives. Through personalized and holistic...

  • Business Development Representative

    1 month ago

    Kozhikode, Kerala, India Noviindus Technologies Full time

    The ideal candidate for this Inside Sales Specialist role will identify and pursue high-value leads through various sources. They will engage with business decision-makers to understand their needs and explore how our product can address them.Key ResponsibilitiesQualify new customers and assess their potential.Develop and execute strategies for lead...

  • Customer Relations Specialist

    1 month ago

    Kozhikode, India Dlokam Full time

    Responsibilities:Building and maintaining profitable relationships with key customers.Overseeing the relationship with customers handled by your team.Resolving customer complaints quickly and efficiently.Keeping customers updated on the latest products in order to increase sales.Meeting with managers in the organization to plan strategically.Expanding the...

  • Customer Relationship Management Business Development Specialist

    1 day ago

    Kozhikode, Kerala, India Forest Essentials Full time

    Job Description">We are seeking a highly skilled Customer Relationship Management Executive to join our team at Forest Essentials.">About the Role:">This is an exciting opportunity for a customer-focused individual who can effectively manage and operate our CRM process, ensuring seamless communication with customers via chat, email, and voice platforms.">The...

  • Digital Retention Specialist

    4 weeks ago

    Kozhikode, Kerala, India XYLEM LEARNING Full time

    Key Responsibilities:Data-Driven Retention StrategiesDevelop and implement customer retention strategies to increase customer loyalty and reduce churn.Collaborate with cross-functional teams (Product, Customer Success, and Sales) to align retention strategies with overall business goals.Build and optimize lifecycle marketing campaigns aimed at specific...

  • National Sales Marketing Manager

    7 days ago

    Kozhikode, Kerala, India Meckavo Sports and Infra Pvt. Ltd. Full time

    About Us: Meckavo Sports and Infra Pvt Ltd is a pioneering organization in the sports and infrastructure industry, dedicated to delivering excellence and innovation across diverse regions in India.Estimated Annual Salary: ₹18,00,000Job Description:Sales and Marketing LeadershipWe are seeking an experienced Sales and Marketing Head to lead our pan-India...

  • Digital Marketing Strategist

    2 days ago

    Kozhikode, Kerala, India ICD Technologies LLC Full time

    ICD Technologies LLC is seeking a full-time Marketing Specialist based in India, working remotely to support operations in the Middle East and India. Reporting directly to the CMO, this role will play a key part in driving the company's communication, market research, lead generation, sales enablement, and marketing strategy initiatives to support growth and...