Assistant General Manager

4 weeks ago

Bengaluru, India Chai Point Full time

Job Title: Assistant General Manager - Outdoor Catering (ODC)


Location: Bangalore and Delhi

Reports To: General Manager – Catering Operations


Job Overview:

Chai Point is seeking an experienced Assistant General Manager for our Outdoor Catering Division (ODC). This role will focus on overseeing the planning and execution of large-scale corporate and outdoor catering events. The ideal candidate will have 12-15 years of experience in managing high-volume catering operations, preferably in hotels or large hospitality settings, with a strong track record in leading teams and ensuring top-quality service.


Key Responsibilities:

  • Event Management: Lead and manage large corporate events, conferences, and outdoor catering operations. Oversee event logistics, food quality, and service delivery to ensure client satisfaction.
  • Team Leadership: Supervise, train, and motivate catering teams, ensuring consistent performance and high service standards across events.
  • Client & Vendor Relations: Build and maintain strong relationships with clients, ensuring their needs are met. Manage vendor contracts and logistics for seamless event execution.
  • Financial Management: Oversee event budgets, monitor expenses, and ensure events are executed within cost parameters while achieving profitability.
  • Health & Safety Compliance: Ensure compliance with food safety, hygiene regulations, and safety protocols for outdoor events.
  • Business Development: Collaborate with sales and marketing teams to identify new business opportunities and contribute to the growth of the outdoor catering division.


Qualifications & Experience:

  • Education: Bachelor's degree in Hotel Management, Hospitality, or a related field. Advanced certifications in catering or hospitality management are preferred.
  • Experience: 12-15 years in catering or hospitality, with at least 7-10 years in managing large-scale outdoor catering events, corporate banquets, and high-profile functions in hotels or similar settings.
  • Skills: Strong leadership and organizational skills. Proven ability to manage large teams, multiple events, and complex logistics. Excellent communication and client management abilities. Proficiency in MS Office and catering/event management software.


Key Attributes:

  • Detail-oriented, adaptable, and proactive in handling challenges during live events.
  • Strong problem-solving skills and the ability to manage operations under pressure.

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