Salesforce Commerce Cloud Technical Architect

About ForsysForsys Inc. is a leader in Lead-to-Revenue transformation, combining strategy, technology, and business transformation to drive growth. With a team of over 600 professionals spread across the US, India, UK, Colombia, and Brazil, and headquartered in the Bay Area, Forsys epitomizes innovation and excellence. Our role as an implementation partner for major vendors like Conga, Salesforce and Oracle; an incubator for pioneering ideas and solutions positions us uniquely in the consulting industry. We are dedicated to unlocking new revenue streams for our clients and fostering a culture of innovation. Discover our vision and the impact we’re making atforsysinc.comRequirement:We are looking for Technical Architect that has good functional and technical knowledge in the Salesforce platform. This includes developing a thorough understanding of the Client’s requirements then applying industry best practices and detailed knowledge of the solution to design an optimal solution that supports the business process and meets/exceeds functional requirements. This position builds a trusting relationship with major project stakeholders and leads them to the adoption of the best solution.Technical & Platform Skills:Deep Commerce Cloud Knowledge: Mastery of the Salesforce Commerce Cloud, including its core platform capabilities, APIs, and data models. System Architecture & Design: Ability to design scalable, secure, and high-performance end-to-end e-commerce solutions. This includes creating architecture diagrams, data models, and technical specifications. Integration Expertise: Proficient in designing and implementing integrations with third-party systems such as ERPs (e.g., SAP), CRMs (e.g., Salesforce Sales/Service Cloud), PIMs, OMS, and payment gateways. Knowledge of REST/SOAP APIs, middleware, and data mapping is crucial. Customization & Development: Understanding of SFCC's customization capabilities, including cartridge development, OCAPI/Shop API, and extension points. While not always coding daily, the architect must be able to review code and guide developers effectively. Performance & Scalability: Skills in performance monitoring, bottleneck analysis, caching strategies (CDN, platform-level), and designing for high-traffic events. Security Best Practices: Knowledge of web security standards, data encryption, access control, and ensuring PCI compliance for payment processing. DevOps & Deployment: Familiarity with CI/CD pipelines, code repositories (e.g., Git), and deployment processes within the SFCC environment.Business & Strategic Skills Business Acumen: Ability to understand and translate business requirements from various stakeholders (marketing, sales, operations) into technical solutions that drive business value. E-commerce Domain Knowledge: Strong understanding of the end-to-end e-commerce business processes, from customer acquisition to fulfillment and customer service. Strategic Thinking: Capacity to act as a strategic advisor to clients, guiding them on technology choices and long-term roadmap planning.Leadership & Communication Skills Stakeholder Management: Excellent communication and presentation skills to articulate complex technical concepts to both technical and non-technical audiences, from developers to C-level executives. Team Leadership & Mentorship: Ability to lead technical design sessions, conduct code reviews, and mentor developers to foster a culture of quality and continuous improvement. Project Governance: Strong organizational skills to provide technical oversight throughout the project lifecycle, ensuring solutions are delivered on time, within budget, and to the required quality standards. Problem-Solving: Advanced analytical and problem-solving skills to troubleshoot complex technical issues and make critical design decisions under pressure. Documentation: Meticulous attention to detail in creating and maintaining comprehensive technical documentation that is clear and useful for development, QA, and support teams.