Customer Service Representative
2 weeks ago
We are Bright:Bright is a consumer fintech that helps Americans get out of debt, with the power of data science and machine learning. It is a mobile app that combines all the tools and tech needed to manage and get rid of debt.Bright’s tools include credit score building, automated debt paydown plans, financial planning, budget planning tools, and refinance loans. It works with credit cards, student loans and car loans.Bright has had 6x growth in the last year, with 300,000 users, and more than 100,000 ratings and reviews.Bright is backed by three major venture capital funds (Sequoia, Falcon Edge and Hummingbird) and with top angel investors from the US, UK and India, Bright has raised +$40 million in funding to date.Bright has recently raised $50M in debt funding from Encina Lender Finance, for its credit business growth. Encina Lender Finance provides lending solutions to consumer and commercial speciality finance companies across the U.S. and Canada.Today we are among the top 8 US FinTech companies. We will become a top-100 US financial institution, with the unique strength of data science and predictive modelling to enhance financial products for a user’s life outcomes.We will be the first at-scale Consumer Tech company, built in India for Global markets.About Our Founders:Bright was founded in 2019 by a founding team from McKinsey’s Banking Practice (Petko Plachkov and Avi Patchava) and InMobi Data Scientist (Avi Patchava, Varun Modi, Avinash Ramakath, Jayashree Merwade).Job Description:What You'll do?- Maintaining a positive, empathetic and professional attitude toward customers always. - Responding promptly to customer inquiries. In the lead role, this person will also be responsible to define Service level and track the same. - Communicating with customers through various channels. Where possible create templates to be more effective. - Acknowledging and resolving customer complaints. - Complete understanding of products inside and out with ability to train the juniors - Keeping records of customer interactions, comments and complaints. - Communicating and coordinating with colleagues as necessary. - Providing feedback on the efficiency of the customer service process. - Managing a team of junior customer service representatives. - Ensure customer satisfaction and provide professional customer support.What You'll Bring?- 0 - 1.5 years of customer service experience in handling US clients - Willing to work in Night Shift. - Hunger to succeed and to thrive in an exciting and fast-paced early stage startup environment.What You’ll Get?- A journey to create an AI-powered bank. - An opportunity to work with A+ team in a fast-growing global startup. - As a founding member of this team, you take pride in helping shape the future of the company and the compliance team. - Building new processes and structures from the ground up
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Customer Service Representative
4 weeks ago
New Delhi, India Apcurated Couture Full timeCompany DescriptionWe suggest you enter details here. Role DescriptionThis is a full-time on-site role for a Customer Service Representative, located in New Delhi. The Customer Service Representative will be responsible for handling customer inquiries, resolving customer issues, providing product information, and ensuring customer satisfaction. The role...
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Customer Service Representative
2 weeks ago
New Delhi, India LUZO Full timeCompany DescriptionLUZO is an asset-lite curated marketplace of premium salons. Our user-friendly mobile application, available on both Android and iOS, allows you to browse through premium salons and spas in your vicinity and choose from a wide array of services they offer. You can schedule, reschedule, and cancel appointments with ease, and avail exclusive...
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Customer Service Representative
3 weeks ago
New Delhi, India LUZO Full timeCompany Description LUZO is an asset-lite curated marketplace of premium salons. Our user-friendly mobile application, available on both Android and iOS, allows you to browse through premium salons and spas in your vicinity and choose from a wide array of services they offer. You can schedule, reschedule, and cancel appointments with ease, and avail...
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Customer Service Representative
4 weeks ago
New Delhi, India NetRTech Solutions LLP Full timeJob descriptionCompany DescriptionNetRTech Solutions LLP is a company based is specialized in placements, technology consulting, project execution, product development, sales, and training. Our expertise in these areas allows us to provide innovative solutions to our clients and deliver exceptional results.Role DescriptionThis is a full-time role for a...
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Customer Service Representative
3 weeks ago
New Delhi, India NetRTech Solutions LLP Full timeJob description Company DescriptionNetRTech Solutions LLP is a company based is specialized in placements, technology consulting, project execution, product development, sales, and training. Our expertise in these areas allows us to provide innovative solutions to our clients and deliver exceptional results.Role DescriptionThis is a full-time role for a...
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Customer Service Representative
3 weeks ago
New Delhi, India the EleFant Full timeCompany Description EleFant is India's first Mobile App based toy library that focuses on children's growth and development through toys and books in an affordable and sustainable manner. Our mission is to surprise kids with fun and educational toys to support their overall growth.Role Description This is a full-time on-site role as a Customer Delight...
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Customer Service Representative
7 days ago
New Delhi, India MEENAKSHI SPEECH & HEARING CLINICS PRIVATE LIMITED Full timeJob Title: Telecaller/Customer Service Representative Location: Delhi NCR Job Summary: Meenakshi Speech and Hearing Clinics is seeking an experienced Telecaller/Customer Service Representative to join our team in Delhi NCR. In this role, you will be responsible for handling leads, cold calling, and customer service inquiries. You will also need to have...
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Customer Service Representative
4 weeks ago
New Delhi, India CZARINA Full timeCustomer Service Representative – CzarinaLocation: Delhi, Chattarpur Hills (Hybrid – 3 days WFH, 3 days in-office) Job Type: Flexible Hours, Full-Time⸻About UsCzarina is a luxury resort-wear brand creating timeless, hand-embellished pieces that celebrate individuality, femininity, and confidence. With a global footprint across retail, wholesale, and...
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Customer Service Representative
4 days ago
New Delhi, India WNS Full timeImmediate Requirement - Customer Service Associate (Email Support) | International Airlines Process @ WNSMEGA WALK IN DRIVE AT WNS VIKHROLI ON 7TH NOV (FRIDAY) FROM 12-3PM.Interested candidates must register themselves on this link- https://smrtr.io/vm6tgTo Meet- HR Chinmayi PawaskarWNS Vikhroli- Plant 11, Gate no 4, Godrej & Boyce Compound, Vikhroli West,...
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Customer Service Representative
2 weeks ago
New Delhi, India TalentBridge Full timeShift - Rotational Shift hoursLocation - Vadodara, Gujarat (5 Days On-site)As Call Center Representative, your primary focus is handling inbound phone calls from consumers who are eligible for our client’s products and services as well as phone calls from our client’s program administrators. You will provide web support for online users and will also be...
