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Head of Product

4 months ago

Gurugram, India FNP Full time

Job Title: Product Head

Department: E-Commerce

Location: Gurgaon

Reporting to: CTO & Global CEO

Exp Range:10-15 years

Edu Qualification: MBA /PGDBM




Role Overview


Ferns & Petals (FNP) is the leader and pioneer of the concept of gifting in India. Started in 1994 as a flower shop in Delhi, we have now over 430 outlets all over India, delivering happiness across 500+ cities. We also have an international presence in UAE, Singapore, Qatar, Kuwait etc. with further plans of quick expansion. This position is for the e-commerce division of FNP India, FNP UAE, and FNP Singapore (fnp.com,fnp.ae & fnp.sg respectively).


We are looking for a Product Head who will drive new product initiatives in Ferns N Petals. This individual will live and breathe the product and will need to understand our customers better than anyone. The spectrum of your tasks ranges from innovative product innovations to optimizing the efficiency of products. In addition to this, you will lead a team of product managers, and develop visions and sustainable strategies to build on the success in close cooperation with all company departments. The ideal candidate is both strategic and detail-oriented,has proven product management experience, and is equally comfortable working with all stakeholders. The work environment is fast-paced and result-oriented.


Key Responsibilities

Generate new product ideas, and enhancements to the existing product by collating requests from both Assist in developing product strategy and roadmap for FNP product. The product roadmap is created looking at ROI w.r.t effort involved and gains envisaged. Interface with all relevant stakeholders to drive timely, seamless, and successful rollouts. Analyze internal systems and recommend software enhancements to improve productivity.


Desired Skills & Experience

Flair for good user experience leading to better usability and user interaction across various form factors/devices.

Ability to empathize with stakeholders and customers alike to deliver "right" solutions.

Understanding of online services, the Internet, and consumer software markets. Appreciation for online games is highly desirable.

The ability to work in a fast-paced cross-functional team environment is a must.

Proven ability to create business cases, detailed functional specifications, and wireframes, with an excellent track record of developing and launching online products

8 to 12 years of experience



Functional/leadership Competencies

Excellent Communication Skills

Clarity of Thought (Sequential/logical presentation in explaining a subject matter)

Adaptability/Flexibility to change (New ideas/ new concepts)

Creativity (Initiatives for change/ new ideas)

Excellent analytical and quantitative skills; ability to make decisions backed up by data and metrics.

Acumen to guide business goals through roadmaps and define new product features and strategies.

Attention to detail with proven ability to manage multiple projects, competing for priorities simultaneously.

Positive, pro-active attitude with a willingness to anticipate and manage change in a highly dynamic environment

Experience from E-commerce/B2C