Call Agent

3 weeks ago


Faridabad, India Troynoy A Pvt Ltd Full time

Company Description

Troynoy A Pvt. Ltd is a consulting structural design and civil engineering organization located in New Delhi, India. Specializing in the telecommunications and Media Display Boards industry, we have been providing quality services since 2015. Our focus is on expanding our clients' global business operations and offering various Testing & Survey services.


Role Description

This is a full-time on-site role for a Call Agent at Troynoy A Pvt. Ltd in Faridabad. The Call Agent will be responsible for handling inbound and outbound calls, providing information to clients, resolving customer inquiries, and documenting call interactions. The role involves assisting with scheduling appointments, maintaining call logs, and ensuring customer satisfaction through effective communication.


Qualifications

  • Excellent verbal communication and listening skills
  • Call assessment & agent
  • Time management and multitasking skills
  • Basic computer proficiency and data entry skills
  • Ability to work independently and as part of a team
  • Experience in a call center or customer service role is a plus
  • High school or diploma or equivalent required.

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    Company Description Troynoy A Pvt. Ltd is a consulting structural design and civil engineering organization located in New Delhi, India. Specializing in the telecommunications and Media Display Boards industry, we have been providing quality services since 2015. Our focus is on expanding our clients' global business operations and offering various Testing &...

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    Company DescriptionTroynoy A Pvt. Ltd is a consulting structural design and civil engineering organization located in New Delhi, India. Specializing in the telecommunications and Media Display Boards industry, we have been providing quality services since 2015. Our focus is on expanding our clients' global business operations and offering various Testing &...

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    Company DescriptionTroynoy A Pvt. Ltd is a consulting structural design and civil engineering organization located in New Delhi, India. Specializing in the telecommunications and Media Display Boards industry, we have been providing quality services since 2015. Our focus is on expanding our clients' global business operations and offering various Testing &...

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