Senior Service Cloud Developer

4 weeks ago

Pune, India Epam Full time

Description

We are actively seeking a Senior Service Cloud Developer to join our team.

As a Senior Service Cloud Developer, you will be responsible for designing, developing, and implementing Salesforce Service Cloud solutions.

#LI-DNI

Responsibilities

Design and develop Salesforce Service Cloud solutions Work with clients and internal teams to gather and analyze system requirements Provide prompt feedback on business and technical requirements after thorough review Develop well-structured, comprehensive test plans and test cases in detail Estimate, prioritize, and coordinate development activities systematically Discover, report, meticulously document, and track defects Ensure thorough validation of resolved defects to prevent introduction of new bugs Engage in the definition of quality standards and enforce adherence to the same Actively engage in development meetings, delivering important inputs on development activities

Requirements

5-8 years of experience in Salesforce Service Cloud development Expertise in Salesforce Apex and Lightning Web Components (LWC) Experience in Integration Platforms and Salesforce CTI (Computer Telephony Integration) Strong knowledge of SOQL (Salesforce Object Query Language) Experience in Sales and Service Clouds Experience Cloud and Specialized Cloud (Data Cloud, Financial Services Cloud, Communication and Media Cloud, Industry Solution Cloud, Life Sciences Cloud) knowledge preferred Mandatory Certification in App Builder, PD1, and PD2 Fluent in English (B2+ or higher) for effective communication within the team and with stakeholders

We offer

Opportunity to work on technical challenges that may impact across geographies Vast opportunities for self-development: online university, knowledge sharing opportunities globally, learning opportunities through external certifications Opportunity to share your ideas on international platforms Sponsored Tech Talks & Hackathons Unlimited access to LinkedIn learning solutions Possibility to relocate to any EPAM office for short and long-term projects Focused individual development Benefit package: Health benefits Retirement benefits Paid time off Flexible benefits Forums to explore beyond work passion (CSR, photography, painting, sports, etc.)

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