Coupa Consultant
1 week ago
Job Description :
Key Responsibilities :
- Serve as the primary administrator for the Coupa platform, ensuring system availability, performance, and compliance.
- Manage user access, roles, and permissions.
- Perform routine platform maintenance, including updates, patches, and configurations.
- Provide day-to-day technical and functional support for Coupa users across procurement and sourcing operations.
- Troubleshoot system issues and resolve them promptly.
- Monitor system integrations and resolve data discrepancies in collaboration with IT teams.
- Configure and customize Coupa to align with business needs, including workflows, approval chains, and reporting.
- Collaborate with stakeholders to gather and document business requirements and translate them into system solutions.
- Develop and maintain system documentation, including process flows, user guides, and technical specifications.
- Ensure Coupa aligns with the organization's strategic sourcing goals by optimizing its modules and functionalities.
- Collaborate with cross-functional teams, including procurement, finance, and IT, to implement sourcing strategies.
- Conduct training sessions for users to maximize the adoption and effective use of Coupa.
- Identify opportunities to enhance system efficiency and user experience.
- Stay updated on Coupa's latest features and recommend adoption of relevant innovations.
- Support audits and ensure data integrity within the system.
Key Qualifications :
Experience :
- 3-5 years of experience as a Coupa consultant or similar techno-functional role.
- Hands-on experience with AMS support and system troubleshooting in Coupa.
Technical Skills :
- Proficiency in configuring Coupa modules (Procurement, Invoicing, Analytics, etc.
- Strong understanding of system integrations (e., ERP, middleware) and data flows.
- Basic scripting or SQL knowledge for advanced configurations is a plus.
Functional Skills :
- Knowledge of procurement and strategic sourcing processes.
- Strong analytical and problem-solving abilities.
Soft Skills :
- Excellent communication and stakeholder management skills.
- Ability to work independently and as part of a team in a dynamic environment.
Preferred Qualifications :
- Coupa certifications (Coupa Platform Certification, Coupa Procurement Professional, etc.
- Experience in global sourcing or procurement operations.
- Familiarity with Agile or ITIL methodologies for support and enhancements
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