Walk-in Drive || HCLTech is Hiring for Team Leads
4 weeks ago
Walk-in Drive || HCLTech is Hiring for Team Leads & Sr. Team Leads on 15th & 16th Oct'25 || Shollingnallur LocationPOC: Shinaz/Yuvapriya/Suriyapriya Shift Timings: US Shift TimingsTimings & Venue: 10:30AM - 2:00PM No. 602/3/138, Special Economic Zone, Elcot-Sez, Medavakkam High Road, Sholinganallur, Chennai - 600119JOB SUMMARY The Candidate is responsible for overseeing daily operations for a team of 15 to 25, ensuring production targets are met with quality output. Additionally responsible for maintaining compliance, standards and following regulations. The Team Lead will coordinate between Front End users, management and client for streamlined performance.KEY WORDS International call center, US Healthcare, RCM, Team Management, Quality management, Provider RCM, Attrition and Shrinkage Control, Team motivation and engagement, Client calls.ESSENTIAL RESPONSIBILITIES: Responsible for the day-to-day management of 15 25 front level employees Adhering to agreed Key Performance Indicators, Service Level Agreements and quality standards to maximize customer satisfaction Minimize errors/feedback and increase first touch resolution through effective coaching, support, supplemental training and understanding of departmental procedures to maximize utilization of resources Provide feedback on performance, monitoring attendance, leave requests, ensure accuracy of hours worked and adherence to company policies and procedures Recommend and/or make decisions in personnel related matters (Attrition, disciplinary actions, and terminations). Assist with attendance documentation, weekly timesheet validation and schedule adherence. Monitor and adjust staffing levels to ensure service levels are being met with continued focus on exceeding performance requirements. Act as point of contact for escalated account issues or problems that occur by directly responding to escalated calls from customers Timely response to mails.SKILLS AND COMPETENCIES Microsoft Office (Excel and PPT Preferred) High proficiency in communication (Written and spoken) Focuses on delivering a positive customer experience Proven leadership experience. Should be a team player. Ability to develop, lead and motivate a team. Ability to identify process improvement ideas for implementation Ability to provide and support a vision and direction. Proficiency to assemble, organize and sequence work.FORMAL EDUCATION AND EXPERIENCE Bachelors degree in any stream and progressive work experience in Healthcare RCM Minimum 1-2 year of experience in current role 4-6 years of overall experience
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Walk-in Drive at HCLTech – Ambattur
3 weeks ago
New Delhi, India HCLTech Full timeWalk-in Drive at HCLTech – Ambattur - 6, Chennai - 9th Oct 2025 - ThursdayWe are hiring Associates/ Analyst / Team lead for our Inbound Calling Process ( No Sales, No Upselling, No Cross-Selling).Role Details:- Designation: Associate/ Analyst / Team lead - Process: Inbound Calling - Experience: 1-3 years in International Voice Process/ 3-5 yrs/ 5- 8 yrs -...
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HCLTECH Mega Walk-in Drive
7 days ago
Delhi, India HCLTech Full timeWalk-in Drive at HCLTech – Ambattur - 6, Chennai - 5th ,6th & 7th November 2025 We are hiring Associates/ Analyst / Team lea d for our Inbound Calling Process ( No Sales, No Upselling, No Cross-Selling ). Role Details: Designation: Associate/ Analyst / Team lead Process: Inbound Calling Experience: 1 -3 years in International Voice Process/ 3-5 yrs/ 5- 8...
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Walk-in Drive at HCLTech – Ambattur
3 weeks ago
New Delhi, India HCLTech Full timeWalk-in Drive at HCLTech – Ambattur - 6, Chennai - 9th & 10 th Oct 2025 - Thursday and FridayWe are hiring Associates/ Analyst / Team lead for our Inbound Calling Process ( No Sales, No Upselling, No Cross-Selling).Role Details:- Designation: Associate/ Analyst / Team lead - Process: Inbound Calling - Experience: 1-3 years in International Voice Process/...
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HCLTECH Mega Walk-in Drive
7 days ago
Delhi, India HCLTech Full timeWalk-in Drive at HCLTech – Ambattur - 6, Chennai - 5th ,6th & 7th November 2025We are hiring Associates/ Analyst / Team lea d for our Inbound Calling Process ( No Sales, No Upselling, No Cross-Selling ).Role Details:Designation: Associate/ Analyst / Team leadProcess: Inbound CallingExperience: 1 -3 years in International Voice Process/ 3-5 yrs/ 5- 8...
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Walk-in Drive at HCLTech – Ambattur
4 weeks ago
New Delhi, India HCLTech Full timeWalk-in Drive at HCLTech – Ambattur - 6, Chennai - 9th & 10th Oct 2025 - Thursday and FridayWe are hiring Associates/ Analyst / Team lead for our Inbound Calling Process ( No Sales, No Upselling, No Cross-Selling).Role Details:- Designation: Associate/ Analyst / Team lead - Process: Inbound Calling - Experience: 1-3 years in International Voice Process/...
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Walk-in Drive|| Hiring Team Lead
4 weeks ago
New Delhi, India HCLTech Full timeWalk-in Drive || HCLTech is Hiring for Team Leads & Sr. Team Leads on 15th & 16th Oct'25 || Sholinganallur LocationPOC: Yuvapriya Shift Timings: US Shift TimingsTimings & Venue: 10:30AM - 2:00PM No. 602/3/138, Special Economic Zone, Elcot-Sez, Medavakkam High Road, Sholinganallur, Chennai - 600119JOB SUMMARY The Candidate is responsible for overseeing daily...
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HCLTECH Mega Walk-in Drive
4 weeks ago
New Delhi, India HCLTech Full timeHCLTECH Mega Walk-in Drive - International Banking & Finance ProcessWalk-in Drive Details:Location: HCL Technologies Ltd, ETA 3, No 33, Block 1, Sandhya Infocity, OMR, Rajiv Gandhi Salai, Navalur, ChennaiDate: 10th October 2025 & 11th October 2025Time: 10:00 AM - 2:00 PMContact HR : Judith, Dharani & Sanjay.Job Title: Operations Team Lead – ARF...
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HCLTECH Mega Walk-in Drive
4 weeks ago
New Delhi, India HCLTech Full timeHCLTECH Mega Walk-in Drive - International Banking & Finance ProcessWalk-in Drive Details: Location: HCL Technologies Ltd, ETA 3, No 33, Block 1, Sandhya Infocity, OMR, Rajiv Gandhi Salai, Navalur, Chennai Date: 10th October 2025 & 11th October 2025 ⏰ Time: 10:00 AM - 2:00 PM Contact HR : Judith, Dharani & Sanjay.Job Title: Operations Team Lead – ARF...
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HCLTech Mega Walk-In Drive OTC 27th&28thOct 25
2 weeks ago
New Delhi, India HCLTech Full timeHCLTech Mega Walk-In Drive OTC | 1-4 Yrs Exp | ChennaiWe are hiring experienced professionals for the role of atOTC Collections HCLTech Interview Location: HCL Technologies Ltd, Tower 4 No. 602/3/138, Special Economic Zone, Elcot-Sez, Medavakkam High Road, Sholinganallur, Chennai - 600119 ️Interview Date:27th&28th Oct 2025 ⏰Interview Time:10:00 AM 3:00...
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HCLTech Mega Walk-In Drive OTC 7th Oct 25
3 weeks ago
New Delhi, India HCLTech Full timeHCLTech Mega Walk-In Drive OTC | 1-4 Yrs Exp | ChennaiWe are hiring experienced professionals for the role of atOTC Collections HCLTech Interview Location: HCL Technologies Ltd, Tower 4 No. 602/3/138, Special Economic Zone, Elcot-Sez, Medavakkam High Road, Sholinganallur, Chennai - 600119 ️Interview Date:7th Oct 2025 ⏰Interview Time:10:00 AM 3:00 PM Work...
