Datamatics - Specialist - Presales

1 week ago

Mumbai, India Datamatics Full time

Presales Role.

Datamatics is seeking a talented Presales Professional to join the growing organization and be an integral member towards responding large contracts.

Job Location Andheri East, Mumbai.

Job description:

- In charge and accountable for providing support to the sales teams to help acquire new customers for BPO - Customer Management Solution/Contact Centre Solution Segment in North America and European Market.

- Performing pre-sales product demonstrations.

- Building technical and commercial proposals.

- Manage bids and ensure quality proposals through coordination with all stakeholders.

- Engaging in and responding to RFI/RFP procurement processes.

- Leading the Proof of Concept (POC) developments and presenting the POC.

- Building and delivering comprehensive customized demonstration.

- Delivers high quality, technical expertise in the pre-sales process to help close sales opportunities with the customers.

- Delivering solution centric & domain-specific presentations where needed.

- Presenting to all levels of the organization including top management.

- Assist in creating collaterals, case studies, white Papers, etc.

- Assisting in the timely closure of sales opportunities.

- Build reusable collateral and contribute to the knowledge repository.

Required knowledge, skill & experience:

- Should have relevant years of experience within presales.

- Should have good experience in BPO Industry (Customer Management Solution/Contact Centre Solution).

- Should have experience for North America and Europe Market.

- Good experience in solution architecting, understand the requirement and create pitches.

- Should have proven capability to engage the client at an executive level.

- Should be able to engage in a technical and business conversation with Client to understand their requirements.

- Should have strong problem-solving skills along with excellent interpersonal and communication skills.

- Should have strong Presentation skills.

- Any exposure to Research, Analytics & CX will be a plus.

Exp : 4-6 years

(ref:iimjobs.com)

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