Process Consultant

3 days ago

New Delhi, India Happiest Minds Technologies Full time

Job Title: Process Consultant | Consulting & Presales Location: Bangalore Experience: 5-6 years (Post-MBA) Role Overview We are seeking a dynamic and experiencedProcess Consultantto lead AI and automation initiatives. This role emphasizes consulting, process mining, presales, and exposure to emerging technologies such as Generative AI, Advanced AI/ML, and Process Automation. You will bridge business needs with technical capabilities, support client engagements, and shape intelligent automation solutions. Key Responsibilities Process Consulting & Delivery Deep understanding of enterprise value chains: P2P, O2C, R2R, S2C, H2R, etc., and core business processes across verticals like banking, insurance, healthcare, and manufacturing. Engage with CXOs, narrate transformation stories, and independently drive proposals with sales teams. Gather and analyze business requirements across technologies like RPA, LCNC, AI, GenAI, and deploy solutions using leading enterprise tools. Lead process consulting projects including standardization, re-engineering, and elimination. Deliver process mining projects using tools likeCelonisandSignavioto identify inefficiencies and define business value. Delivery Focus Lead use case discovery and feasibility assessments across value chains. Support business case development including ROI analysis, cost-benefit assessments, and resource planning. Create implementation roadmaps with short-term and long-term goals. Conduct PoCs and pilot analysis for AI/GenAI tools (LLMs, chatbots, document intelligence, etc.). Analyze and document automation workflows using tools likeUiPath ,Power Automate , orAutomation Anywhere . Collaborate with solution architects and data scientists to define functional and non-functional requirements for AI-powered solutions. Presales & Client Engagement Support presales activities across large RFPs, proactive pitches, and account mining. Deliver compelling client presentations, solution demos, RFP/RFI responses, and value propositions. Collaborate with sales, product, and engineering teams to align proposals with client goals. Required Skills & Qualifications Education MBA from a reputed institute (preferred focus: Technology, Operations, Strategy, or Analytics). Bachelor's degree in Engineering, Computer Science, or a related field. Experience 5 to 6 years of relevant experience post-MBA in top-tier consulting firms. Hands-on experience with end-to-end automation solution deployment. Proficiency with mining tools (Celonis, Signavio), automation tools (UiPath, Blue Prism, Power Automate), and LCNC platforms (PowerApps, Outsystems, ServiceNow). Exposure to AI/ML or Generative AI projects (e.g., GPT, Claude, Vertex AI). Experience in presales, RFP/RFI management, and proposal development. Skills Strong analytical and problem-solving capabilities. Excellent communication, stakeholder management, and presentation skills. Familiarity with AI concepts such as NLP, LLMs, OCR, and knowledge graphs. Understanding of APIs, data pipelines, and system integration is a plus.

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