eJAmerica - Business Analyst - Quality Management System

3 months ago


Pune, India eJAmerica Full time

Position: ETQ Business Analyst

Location: Pune, India

Total Years of Experience: 8-10

Relevant Years of Experience: 8-10

Roles and Responsibilities:

- Provide hands-on configuration and support for ETQ and other quality management platforms such as Intelex and QDMS, ensuring the optimal performance and customization to meet client requirements.

- Collaborate with clients to understand their core manufacturing quality processes, including NCR management, audits, compliances, and QA/QC.

- Apply quality management frameworks like Total Quality Management (TQM), Lean Manufacturing, and Six Sigma to drive continuous improvement in quality and operational efficiency.

- Work closely with clients and internal teams to implement and configure enterprise quality tools such as ETQ, SAP Quality Management, and Oracle Quality Management to improve quality processes.

- Conduct consultative engagements with clients to identify business requirements and recommend solutions tailored to their specific quality management needs.

- Document business processes, assess system integration, and ensure alignment with business models and quality technology platforms.

- Collaborate with Product Owners and business stakeholders to prepare and manage product backlog items, ensuring that product development aligns with business requirements and quality objectives.

- Provide ongoing support and maintenance for quality management systems, ensuring any issues are promptly addressed and resolved.

Mandatory Skills:

- Proficiency in ETQ, Intelex, and QDMS platforms.

- Experience with low-code/no-code platforms for rapid configuration and deployment.

- Strong knowledge of quality management frameworks such as TQM, Lean Manufacturing, and Six Sigma.

- Excellent consultative skills to engage with clients on their quality management needs and deliver effective solutions.

- Experience in documenting business processes, assessing the integration of technology with business models, and improving system efficiency.

- Ability to work closely with Product Owners and stakeholders to ensure successful delivery of quality-focused product features.

(ref:iimjobs.com)

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