Zepto - Senior Manager - Employee Relations/Industrial Relations
2 weeks ago
Senior Manager-IIRole: Stakeholder Management/ Problem Solving/Key understanding of manpower dynamics/ Liasoning with Govt officials , Labour lawsLocation: BengaluruReporting to: Director ER/IRCore Areas: Industrial relations and employee relations to be maintained as per the guidelines and the purview of the law. Knowledge of labour law and MBA-HR or any HR-related 7-8 years of experience in Human Resources preferably from warehouse and supply chain background. Experience in blue collar workforce management is preferred.Key responsibilities:- Collaborate with the city teams and HR team to maintain a positive and compliant workplace by handling employee grievances, conducting investigations, managing conflicts, and ensuring adherence to labor laws and company policies- Conflict resolution: Act as a primary point of contact for employees and managers, mediating conflicts and resolving grievances in a timely and effective manner.- Investigations: Conduct thorough and objective investigations into employee complaints and disciplinary issues, ensuring fair and consistent processes.- Legal compliance: Ensure compliance with all relevant labor laws, regulations, and company policies by staying updated on legal changes and providing guidance to management.- Policy and procedure: Assist in developing, implementing, and communicating workplace policies, procedures, and programs related to employee conduct and relations.- Risk mitigation: Proactively identify potential risks and develop strategies to prevent future employee relations issues and mitigate legal exposure.- Training and development: Coach managers on performance management, conflict resolution, and other employee relations topics.- Employee engagement: Implement initiatives such as surveys, feedback channels, and recognition programs to promote a positive and engaged workforce.- Prevent any type of unionisation in the organisation and has the ability to maintain confidentiality and handle sensitive situations with diplomacy and integrity.- Work with the regional team and liaison with local and regional government officials.What Were Looking For- People with endless curiosity and hunger to learn- Owners who will think of Zepto as their own venture- Operators obsessed with customer experience- Good knowledge of labour regulations- Possess exceptional interpersonal, negotiation, and conflict-resolution abilities. (ref:iimjobs.com)
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