Program Specialist

1 month ago

Vijayawada, India TVS Motor Company Full time

Group Company: TVS Motors

Job Title: Lead - Program Delivery

Location: Anekal, Karnataka

About TVS Motor Company

TVS Motor Company is a global leader in sustainable mobility, offering innovative two and three-wheeler vehicles. With over a century of heritage rooted in trust, value, and passion for excellence, TVS operates world-class manufacturing facilities in Hosur, Mysuru, Nalagarh (India), and Karawang (Indonesia). The company is renowned for its high-quality products and customer satisfaction, earning accolades like the Deming Prize and top rankings in J.D. Power IQS and APEAL surveys. Our subsidiaries, including Norton Motorcycles (UK) and Swiss E-Mobility Group, further TVS’s global footprint in the e-mobility sector.

For more information, visit www.tvsmotor.com.

Objective of the Role

The Lead - Program Delivery will ensure the successful execution and optimization of learning programs, adhering to the designed curriculum while aligning with the company’s long-term learning goals. The role focuses on managing program delivery, assessment, and certification processes to drive excellence in learning outcomes across the organization.

Roles & Responsibilities:

  • Develop and execute annual and quarterly learning plans by using data-driven algorithms and studies to assess learning needs across the organization and ensure the efficient allocation of resources.
  • Lead Daily Work Management (DWM) for learning programs to ensure seamless organization of program activities, including action learning, assessments, and program delivery, in line with set timelines and objectives.
  • Train and orient certified facilitators to ensure facilitators are well-versed in the methodologies and assessment frameworks required to maintain high-quality program delivery and learner engagement.
  • Leverage digital technologies by utilizing digital learning platforms such as Learning Management Systems (LMS), self-learning modules, digital assessments, and virtual classrooms to enhance learning experiences and maximize reach.
  • Conduct formative and summative assessments to measure learning progress and outcomes, making necessary adjustments to ensure the programs meet their intended goals.
  • Implement Kirkpatrick’s evaluation model to assess training programs using levels 1-4 of Kirkpatrick’s model to measure effectiveness, engagement, and ROI (Return on Investment).
  • Analyse data for continuous improvement by regular review learning engagement data and outcomes, making data-driven recommendations for program enhancements and optimizing the learning ecosystem.
  • Collaborate with cross-functional teams by working with business leaders, HR, and department heads to align learning initiatives with organizational goals and priorities.
  • Ensure adherence to program timelines to maintain strict adherence to the established learning calendar, ensuring the planned vs actual program delivery aligns monthly.

Key Performance Indicators (KPIs):

  1. Number of Roles Qualified: Measure the percentage of people qualified against program objectives each month.
  2. Adherence to Learning Calendar: Track the planned vs. actual delivery of learning programs, ensuring schedules are met without compromising quality.
  3. Engagement & Effectiveness Score: Monitor the effectiveness of learning programs using feedback mechanisms, aiming for continuous improvement.
  4. ROI on Learning Initiatives: Ensure that the return on investment for all learning programs is measurable and contributes to the overall business strategy.
  5. Learning Program Completion Rates: Ensure high completion rates for the programs to meet business demands and upskill employees.


Required Experience & Education:

  • Bachelor’s in engineering (BE/B. Tech) or an equivalent technical discipline.
  • MBA/PGDM from a reputed institute is preferred.
  • 3-5 years of relevant experience in learning delivery, learning operations, or program management.
  • Demonstrated understanding of learning processes including learning needs analysis, design & development (ADDIE model), and assessment.
  • Experience with digital learning tools such as Learning Management Systems (LMS), learning engagement platforms, MS Office, and data analytics tools.
  • Familiarity with training evaluation models, particularly Kirkpatrick's four-level evaluation model, to measure the effectiveness of learning initiatives.


Desired Skills:

Project Management:

  • Experience managing multiple learning programs simultaneously, ensuring efficient use of resources and adherence to deadlines.

Technology Integration:

  • Knowledge of leveraging digital platforms to improve learning engagement and delivery effectiveness (LMS, data-driven learning systems).

Analytical Thinking:

  • Strong problem-solving skills, including the ability to assess data from learning engagements and make informed decisions.

Collaboration and Leadership:

  • Ability to work cross-functionally with various departments, ensuring alignment of learning initiatives with business goals.
  • Experience in leading and mentoring teams, ensuring that facilitators are aligned with learning methodologies.

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