Technical Product Trainer

2 months ago

Bengaluru, India Tejas Networks Full time

About Us:

Tejas Networks is a global broadband, optical and wireless networking company, with a focus on technology, innovation and R&D. We design and manufacture high-performance wireline and wireless networking products for telecommunications service providers, internet service providers, utilities, defense and government entities in over 75 countries. Tejas has an extensive portfolio of leading-edge telecom products for building end-to-end telecom networks based on the latest technologies and global standards with IPR ownership. We are a part of the Tata Group, with Panatone Finvest Ltd. (a subsidiary of Tata Sons Pvt. Ltd.) being the majority shareholder. Tejas has a rich portfolio of patents and has shipped more than 900,000 systems across the globe with an uptime of 99.999%. Our product portfolio encompasses wireless technologies (4G/5G based on 3GPP and O-RAN standards), fiber broadband (GPON/XGS-PON), carrier-grade optical transmission (DWDM/OTN), packet switching and routing (Ethernet, PTN, IP/MPLS) and Direct-to-Mobile and Satellite-IoT communication platforms. Our unified network management suite simplifies network deployments and service implementation across all our products with advanced capabilities for predictive fault detection and resolution. As an R&D-driven company, we recognize that human intelligence is a core asset that drives the organization’s long-term success. Over 60% of our employees are in R&D, we are reshaping telecom networks, one innovation at a time.


Why Join Tejas:

We are on a journey to connect the world with some of the most innovative products and solutions in the wireless and wireline optical networking domains. Would you like to be part of this journey and do something truly meaningful? Challenge yourself by working in Tejas’ fast-paced, autonomous learning environment and see your output and contributions become a part of live products worldwide.

At Tejas, you will have the unique opportunity to work with cutting-edge technologies, alongside some of the industry’s brightest minds. From 5G to DWDM/ OTN, Switching and Routing, we work on technologies and solutions that create a connected society. Our solutions power over 500 networks across 75+ countries worldwide, and we’re constantly pushing boundaries to achieve more. If you thrive on taking ownership, have a passion for learning and enjoy challenging the status quo, we want to hear from you


Who We Are:

Product Engineering team is responsible for Platform and software validation for the entire product portfolio. They will develop automation Framework for the entire product portfolio. Team will develop and deliver customer documentation and training solutions. Compliance with technical certifications such as TL9000 and TSEC is essential for ensuring industry standards and regulatory requirements are met. Team works closely with PLM, HW and SW architects, sales and customer account teams to innovate and develop network deployment strategy for a broad spectrum of networking products and software solutions. As part of this team, you will get an opportunity to validate, demonstrate and influence new technologies to shape future optical, routing, fiber broadband and wireless networks.


What You Work:

We are Seeking a Technical Product Trainer for Fixed and Wireless Network solutions for Tejas Networks. This position requires an understanding of telecom carrier and enterprise networks, industry challenges, and market trends, both at a business and technology level. The ideal candidate will be an active and resourceful trainer who understand the customer needs, work with different product, engineering, and technology teams, and channel partners to translate technical features of telecom and networking solutions into training material for Wireless Technologies, LTE, 5G, AI, and IoT.

  • Attend planning meetings to understand new training requests, create or follow training delivery plan in accordance with training request.
  • Interface with Product Training manager/lead, testing, and design teams to come up with training strategy.
  • Interact with the product, engineering, and documentation teams to create internal and customer training materials.
  • Manage the training delivery, ensure quality, and manage the client/customer relationship after the training.
  • Support the creation and roll-out of the Learning & Development roadmap that helps the business to scale and our employees to grow.
  • Design and develop learning solutions and programs.
  • Manage curriculum portfolio to ensure accurate training materials and assessments.
  • Preparing training scripts and ability to provide video-based training programs would be an added advantage.


Mandatory skills:

  • Knowledge of and experience in networking and telecommunications area, radio technology, and LTE/5G specifications.
  • Ability to work and learn independently, mentor, lead, and support training team members.
  • Well-familiarized with creating multimedia presentations or training materials.
  • Create setup in lab as per customer deployment scenarios and perform testing.
  • Willing to travel and train customers on site.
  • Prepare training scripts and ability to provide video-based training programs.
  • Excellent oral and written communication skills and strong interpersonal skills.


Desired skills:

  • Knowledge of radio network solutions including HW and SW architecture.
  • Ability to work under pressure and adapt quickly to changes in priorities, projects, and processes.
  • Strong analytical skills and the ability to understand and communicate complex technical concepts.


Preferred Qualifications:

  • Experience: 1 to 3 year’s experience from Telecommunication or Networking background.
  • Education: B.Tech/BE (CSE/ECE/EEE/IS) or any other equivalent degree.


Diversity and Inclusion Statement:

  • Tejas Networks is an equal opportunity employer. We celebrate diversity and are committed to creating all-inclusive environment for all employees.
  • We welcome applicants of all backgrounds regardless of race color, religion, gender, sexual orientation, age or veteran status.
  • Our goal is to build a workforce that reflects the diverse communities we serve and to ensure every employee feels valued and respected.

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