Resort Manager

3 weeks ago

Gandhinagar, India Placon HR Services l Hiring for BFSI, AMC, Africa & IT. Full time

DESIGNATION: Operations Manager (Waterpark)

DEPARTMENT: Park Operations

Location: Kinshasa, DR Congo, Africa (Outside of India)


POSITION SUMMARY

The Operations Manager oversees waterpark operations to achieve company goals and ensure guest satisfaction while meeting financial objectives. Responsibilities include managing Aquatics, First Aid, Security, and Park Services, along with assisting in daily operations.


ROLES AND RESPONSIBILITIES

- Lead all waterpark operations according to procedures.

- Oversee managerial staff for productivity and performance.

- Analyze operational data and guide Park Managers.

- Manage teams in Ticketing, Retail, F&B, Guest Services, Aquatics, Maintenance, Security, and Emergency Management.

- Handle administrative tasks: scheduling, reporting, cash handling.

- Ensure staff training and policy enforcement.

- Monitor pool operations for health and safety compliance.

- Assist in annual budget coordination and facility maintenance.

- Maintain professionalism and work extended hours as needed.

- Attend staff meetings and stay current with certifications.

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