Application Support Engineer
3 weeks ago
Remote (India) |5:30 PM – 3:30 AM IST (US Market Hours) Monday–Saturday |Full-Time |Probation: 3 Months ₹60,000 – ₹70,000 / month+ BonusApply Now: https://forms.gle/SjzNZnzMaGd9PFQx9 Incomplete applications (missing form or recording) will not be considered.Minimum Requirements 2+ years of experienceinSaaS or product-based technical support FinTech or trading-related platform support background(stocks, options, futures, or analytics tools) Excellentwritten English->this is non-negotiable Proven ability toself-learn quicklyand handle complex workflowsindependently Proficiency withExcel/CSV data handling Strong troubleshooting and reasoning skills Must complete internal product learning before starting live supportImportant:Candidates who “want to join to learn trading” will not be considered. You must already be comfortable withbasic trading conceptsand come prepared to apply them.Strict Expectations Strong command of written English –absolutely mandatory Demonstrated ability toself-learnfrom detailed documentation Heavy reliance on AI tools for answering usersis not acceptable This role demandscritical thinking, trading familiarity, and disciplineAbout Us We are a fast-growingFinTech SaaS companybehind a global trading journal and analytics platform used by100,000+ tradersacross US & Indian markets. Our platform helps retail and professional traders analyze their performance and make better data-driven trading decisions.Role Overview We are hiring aPlatform Support Engineerto assist global traders using ourtrading analytics platform . This is atechnical, product-centric support role—not a BPO or call-center position You will handle real-time user queries, troubleshoot issues, and ensure a seamless platform experience while working directly with thefounder-led team . Only apply if you areserious about trading, product support, and independent learningKey Responsibilities Provide fast, clear, and accuratelive chat (primary)andemail (secondary)support Help traders navigate platform features, trade analytics, and reports Troubleshoot issues related to account setup, imports, and analytics workflows Identify recurring technical issuesand resolve them using strong product knowledge Maintain and efficiently search through alarge 200+ page internal knowledge base Document findings and curate common questions/answers Manage multiple concurrent chats with empathy, speed, and accuracyHiring Process SubmitGoogle Form+mandatory recorded answers Product knowledge test 1–2 interviews OfferWhy Join Us Work at the intersection ofFinTech, trading, and real-time analytics Direct mentorship and weekly review from company leadership Clear growth intoProduct, QA, or Technical Operations Competitive pay + bonus + global exposureApply Now: https://forms.gle/SjzNZnzMaGd9PFQx9 Incomplete applications (missing form or recording) will not be considered.We are an equal-opportunity employer.If you’re sharp, disciplined, and genuinely passionate about trading/product support and want to grow in an well rewarding career path, we want to hear from you.
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Application Support Engineer
1 week ago
New Delhi, India Hireginie Full timeTitle: Application Support Engineer Location: Bangalore Education: Preferred computer science background (preferably B.Tech, M.Tech, BCA, MCA, B.Sc.-IT, M.Sc.-IT) Experience: 2+ YearsAbout the Role:As an Application Support Engineer provides technical support to global SaaS customers, resolves issues via chat and ticketing, and collaborates with Product and...
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Application Support Engineer
5 days ago
New Delhi, India Hireginie Full timeA leading global e-commerce SaaS platform founded in 2011, offering a comprehensive post-purchase experience solution for online retailers. It provides tools for shipment tracking, returns management, delivery analytics, and automated customer engagement. Trusted by thousands of brands worldwide, the platform helps businesses improve customer satisfaction,...
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Application Support Engineer
7 days ago
New Delhi, India Hireginie Full timeOur Client:A leading global e-commerce SaaS platform founded in 2011, offering a comprehensive post-purchase experience solution for online retailers. It provides tools for shipment tracking, returns management, delivery analytics, and automated customer engagement. Trusted by thousands of brands worldwide, the platform helps businesses improve customer...
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Application Support Engineer
3 weeks ago
New Delhi, India Fusion Sante Solutions Full timeHiring: Application Support Engineer (0–1 Year Experience)Locations: Kochi & ChennaiIndustry: Medical Devices | Biomedical InnovationsAre you passionate about cutting-edge biomedical technologies and eager to build a career supporting life-changing healthcare innovations? We are looking for enthusiastic Application Support Engineers to join our growing...
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Application Support Engineer
7 days ago
New Delhi, India Lepton Software Full time(A) JOB SUMMARY: We are looking for an experienced and highly motivated L1 Application support engineer to be part of a skilled team of Service support team(B) JOB RESPONSIBILITY: Provide technical support to users on GIS based application Handle all issues assigned by customer/user directly Evaluate issues, troubleshoot and provide resolution Ensure that...
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Application Support Engineer
7 days ago
New Delhi, India Nouryon Full timeAt Nouryon, our global team of changemakers takes positive action every day, to reach higher goals collectively and individually. We create innovative and sustainable solutions for our customers to answer society’s needs – today and in the future.Purpose of the Job The Application Support engineer will be part of the team supporting Nouryon’s Digital...
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Application Support Engineer
4 weeks ago
New Delhi, India Network People Services Technologies Ltd. (NPST- Banking and Payment Solutions) Full timeWho we are and what do we do Innovation in every byteIndia has witnessed a journey of Innovation in Digital Payments and today it leads the world with over 45% of the Global digital transaction volume. At NPST, we believe that our decade long journey has carved an opportunity for building future roadmap for the world to follow. We are determined to...
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Application Support Engineer
3 weeks ago
New Delhi, India Webologix Ltd INC Full timeJob Position: Application Support Engineer Go AnywhereJob Type: Full-TimeCompany: WiproLocation: PuneExperience: 5 to 10+ YearsResponsibility1. Application Support: Managing application support tickets from initial triage to the closure of the ticket.2. Collaboration: Work closely with the other teams and colleagues where required to ensure tickets are...
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Application Support Engineer
3 weeks ago
New Delhi, India Webologix Ltd INC Full timeJob Position: Application Support Engineer Go AnywhereJob Type: Full-Time Company: Wipro Location: Pune Experience: 5 to 10+ Years Responsibility 1. Application Support: Managing application support tickets from initial triage to the closure of the ticket. 2. Collaboration: Work closely with the other teams and colleagues where required to ensure tickets are...
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Application Support Engineer
3 days ago
New Delhi, India Webologix Ltd INC Full timeJob Position: Application Support Engineer Go Anywhere Job Type: Full-Time Company: Wipro Location: Pune Experience: 5 to 10+ Years Responsibility 1. Application Support: Managing application support tickets from initial triage to the closure of the ticket. 2. Collaboration: Work closely with the other teams and colleagues where required to ensure tickets...
