Product Manager
4 days ago
JOB DESCRIPTION
JOB PURPOSE
The primary purpose of the Product Manager role in the two-wheeler business is to bridge the gap between business objectives and technological solutions. This involves leveraging mobile applications and Salesforce Loan Origination System (SFDC LOS) to enhance business processes, improve customer experience, and drive operational efficiency.
PRINCIPAL ACCOUNTABILITIES
Requirement Gathering and Analysis:
- Collaborate with stakeholders to understand and document business requirements.
- Create detailed Business Requirement Documents (BRDs) to guide development efforts.
Developing BRD with User Stories
- Develop a business requirement document (BRD)
- Create user stories considering all possible business scenarios.
System Configuration:
- Configure SFDC LOS and mobile applications to meet business requirements.
- Work closely with technical teams to implement and test configurations.
Process Improvement:
- Identify opportunities to streamline business processes and enhance efficiency.
- Propose and implement process improvements leveraging mobile applications and SFDC LOS.
Stakeholder Communication:
- Act as a liaison between the business and technical teams.
- Ensure clear and effective communication of requirements, changes, and updates.
Documentation and Training:
- Develop comprehensive documentation for solutions and configurations.
- Provide training and support to end-users to ensure successful adoption.
Quality Assurance:
- Conduct thorough testing of solutions to ensure they meet business requirements.
- Identify and resolve any issues or defects in a timely manner.
Performance Monitoring:
- Monitor the performance of implemented solutions.
- Use data and feedback to continuously improve and optimize solutions.
Compliance and Risk Management:
- Ensure that all solutions comply with relevant regulations and standards.
- Identify and mitigate potential risks associated with system configurations.
Innovation and Continuous Improvement:
- Stay updated with industry trends and best practices.
- Continuously seek innovative ways to enhance business processes and solutions.
SKILLS AND KNOWLEDGE
Educational Qualifications
Bachelor’s Degree: Typically in Business Administration, Finance, Computer Science, Information Technology, or a related field
Technical Courses: Courses in data analysis, SQL, Excel, and basic programming languages like Python or R can be advantageous.
Functional Skills
- Analytical Skills: Ability to analyze complex data sets, identify trends, and make data-driven decisions.
- Communication Skills: Strong verbal and written communication skills to effectively convey requirements and findings to stakeholders.
- Documentation Skills: Proficiency in creating Business Requirements Documents (BRDs), Functional Specification Documents (FSDs), and user stories.
- Problem-Solving Skills: Ability to identify issues, propose solutions, and implement changes effectively.
Relevant and total years of Experience
Minimum 3-4 years of experience in banking or NBFC, specifically working with any retail asset product.”
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