Service management

3 weeks ago


Mumbai, India Tata Consultancy Services Full time

Job Role: Service Management

Job Location: Chennai/Hyderabad

Exp Range: 8Years to 10Years

Desired Competencies (Technical/Behavioral Competency):

  • Capacity
  • Availability
  • IT service management (Incident, Problem, Knowledge, service catalog etc)
  • IT Service Continutity
  • Transition Planning & Support
  • Event Mgmt
  • Service Validation & Testing
  • Major Incident
  • Asset Management
  • Enterprise Architecture Management
  • Enterprise Architecture - Common Architecture and Standards
  • Long-Range Planning
  • Engineering Services
  • Crisis Management
  • Training and education
  • Ongoing Business Divestitures and Business Acquisitions."
  • Strong knowledge in ITIL process.
  • ITIL Certification
  • Strong communication



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