Regional Operations Lead

3 weeks ago


Kanpur, India e-Hireo Full time

JOB DESCRIPTION


Experience : 7 - 15 Yrs

Location : Bangalore

Designation : Regional Operations Lead


Job Description :

  • Sales Building: Drive sales growth for ecommerce and QSR restaurants through strategic initiatives.
  • Food Cost Management: Ensure food cost variance, wastage, and outlet specific costs are monitored and controlled.
  • Inventory Management: Implement FIFO and optimize supply planning at the outlet level.
  • Customer Service: Maintain product and store ratings at 4.2+ while preventing critical customer escalations.
  • People Management: Build strong employee connections and effectively manage staff attrition.
  • Cost Optimization: Monitor labour and operational costs, making informed decisions to optimize store management.
  • Profit & Loss: Regularly track and update store-level profit and loss statements.
  • Hiring: Coordinate with the TA team to address resource needs during crises.
  • Training: Schedule and conduct refresher programs in coordination with the training team.
  • Supply Planning: Collaborate with the Central Kitchen team on product planning, distribution, and regional raw material procurement.
  • Central Team Coordination: Participate in weekly/monthly reviews with all stakeholders to ensure alignment and progress.


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