Center Manager

4 days ago

Mumbai, India DBM INDIA (NIT) Full time

Qualifications:  Graduate/ Post Graduate preferably in Social Sciences or other equivalent / appropriate qualification 

Experience:   2- 3 years of experience in managing Vocational Training Programs. Candidates with prior experience in social sector preferred

Travel:   Travel to HO / Employers’ offices / Community locations and other places as per requirement

Type of Employment:  Full time       



Job Description:


Centre Administration:

  • Take lead to ensure the smooth functioning of the centre and manage the overall day to day operation to ensure efficient utilization of available resources
  • Ensure Standard Operating Procedures are followed at centres assigned
  • Timely start and completion of each batch.
  • Coordinate with the HO team to meet resource requirements at centre and resolve any operational issues like HR, IT and so on. 
  • Upkeep and maintenance of all assets and equipment purchased for the Centre.
  • Timely updating all other official documents /records pertaining to the centre as proof of evidences as mandated by DBM Trust / Donors / Sponsors / Other Partners and as per SOP in required formats 
  • Monitor the daily performances and conduct performance reviews of all centre staffs to ensure timely and quality completion of all tasks. 


Project implementation and training

  • Ensure the training of Placement coordinator and mobiliser in the details of different vocational programs so that they can effectively communicate with their eco-systems. 
  • Support the social worker and placement officers in their work including meeting with their network on a need basis. 
  • Develop strategies & implement them on the ground to fill the vacant seats as per set targets batch-wise and course-wise. 
  • Interact and engage as required with parents of beneficiaries. 
  • Responsible for Fee Collection and deposit on behalf of the organization
  • Ensure follow up with placed students to determine their length of engagement in their job. 
  • Coordinate and provide all support including data for periodic reviews and / or audit by any other stakeholders. 
  • Adhere to accounting processes and compliance requirements of the organization/ donor.
  • Any other task and activities assigned as per the mission of DBM Trust and may also be required to take responsibility of other centres as and when required.


Program Monitoring 

  • Monitor Batch wise progress against set and defined criteria/ recommended curriculum, ensure regular student assessments, and course correct any deviation
  • Maintain a tracking sheet of each student batch wise as per the format.
  • Responsible for student placement and follow up on job continuation with students for at least one year.
  • Prepare required reports at the completion of each batch. 


Reporting:

  • Submit reports in the specified formats at specified intervals designed by the donor and the DBM Trust as a mandatory compliance.
  • Prepare weekly / monthly reports to be submitted to Manager - Vocational Training.
  • Provide any required inputs for Manager - Vocational Training to prepare his / her reports.
  • Develop case studies and communications materials as per DBM formats. 


Others:

  • Document and record all contacts whether of social worker / mobiliser or placement staff. 
  • Extract absenteeism reports on a daily basis and ensure follow up with students / parents (along with Social Worker). 


Competencies & Skills:

  • Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail.
  • Good Project Management and Team Management skills 
  • Good IT skills
  • Hold good command in verbal and written communications skills in English/Hindi and familiar with local language
  • Comfortably build rapport with community and possess good networking skills
  • Can inspire others and build trust-based relationships. 



Key Result Areas:

  • Placement of students as per DBM impact indicators
  • Retention of students placed or job continuation for at least one year.
  • Regular and timely project documentation, data compilation and Impact reports
  • Program Development- Initiative in expansion of skill programs / scale/ Value addition and innovativeness
  • Efficient utilization of space and other resources across centres through effective training plans


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