Program Manager

1 month ago

Mumbai, India Sol's ARC Full time

Location - Mumbai

Salary Range - Rs. 65,000/- to Rs. 75,000 pm


Company Description

Sol's Arc is a registered non-profit organisation established in 2003 under the Charitable Trust Act of Mumbai. Sol's Arc works in the space of inclusive education and livelihood solutions to ensure every last child in the classroom learns and every adult earns. Our pedagogy and tech-based tools enable systemic change to achieve better learning outcomes, which are scalable and deployed through partnerships with governments, NGOs, and multilateral and bilateral agencies.


Role Description

The Program Manager at Sol's ARC will play a critical role in overseeing program documentation, data collection, and analysis, driving informed decision-making and enhanced program effectiveness. This role will be essential in enabling the organization to assess impact, monitor progress, and ensure data-driven strategies for our ongoing and future initiatives. This role will involve close collaboration with program teams to support Sol's ARC’s mission and leverage data insights to serve our beneficiaries better


Key Responsibilities

Documentation and Reporting

  • Develop and maintain comprehensive documentation for all program activities, capturing processes, milestones, and impact data.
  • Prepare reports, summaries, and presentations for internal and external stakeholders, ensuring alignment with Sol's ARC’s mission and donor requirements.
  • Maintain detailed and organized records, facilitating easy access and retrieval of information for team use and donor communications.

Data Collection and Management

  • Design and implement effective data collection processes for various programs, ensuring data integrity, accuracy, and consistency.
  • Train program staff on data collection methods, including survey design, qualitative and quantitative data gathering, and digital data management systems.
  • Organize, secure, and maintain data collected from multiple sources, creating a central repository accessible to relevant teams.

Data Analysis and Insights

  • Conduct quantitative and qualitative data analysis to identify trends, challenges, and opportunities for program enhancement.
  • Translate data insights into actionable recommendations that support both programmatic development and strategic decision-making.
  • Prepare data-driven reports and dashboards for the leadership team, providing clear, concise insights on program performance and outcomes.

Program Monitoring and Evaluation

  • Collaborate with M&E teams to design and execute monitoring frameworks that assess program impact, reach, and overall success.
  • Utilize data to measure program effectiveness, adapting strategies as necessary to ensure continuous improvement.
  • Support donor reporting requirements, providing evidence of impact through well-documented data and analysis.

Cross-functional Collaboration

  • Work closely with program leads, the M&E team, and external partners to ensure accurate data collection aligned with project goals.
  • Collaborate with technology teams to develop or integrate tools that support streamlined documentation and data management.
  • Participate in team meetings, sharing insights, providing recommendations, and keeping staff informed on documentation and data management practices.


Qualifications:

  • Bachelor’s degree in Social Work, Data Science, Program Management, or a related field; Master’s degree preferred.
  • Proven experience in program documentation, data collection, and analysis, with 3+ years in a similar role.
  • Proficiency in data analysis software (e.g., Excel, Looker) and documentation management systems.
  • Strong analytical skills with a demonstrated ability to translate data insights into actionable program recommendations.
  • Excellent organizational, written, and verbal communication skills.

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