Infrastructure Support Engineer
1 week ago
- Support for the VIO and Storage within the PureFlex Environment during 8x5 Hours of Support plus on-call support 24 x7 for Priority 1 and Priority 2 Incidents.
- Monitoring all hardware using EPS HMC's 8X5 - this is a manual activity and must be performed at least once per day responding to, managing, and resolving Incidents and Problems.
- Managing the VIO as it relates to p-series infrastructure up to hypervisor level including patching (includes p-nodes, VIO's and CMM management).
- Managing the PureFlex Storage on SAN boxes, including storage switch management.
- Perform PureFlex re-boots in support of hardware support activities.
- ITM Agent monitoring for VIO, and if there are any issues, coordinating with ITM team to restart agent etc).
- Managing the VMware environment for PureFlex.
- Placing calls on hardware provider where a hardware fault is detected.
- Providing HMC access required for Supplier resources.
- Level 1 Support for Brocade Switches.
- Secondary controls - UAR (user access revalidation) function for Supplier employees only, performed on an annual basis using the Supplier UAR process; only, performed on an annual basis using the Supplier UAR process.
- Execution of DR steps specific to PureFlex hardware during a real Disaster event.
Mandatory skills: PureFlex, Omnibus and ITM Infrastructure Support.
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Infrastructure support engineer
5 days ago
Pune, India POWER IT SERVICES Full timeSupport for the VIO and Storage within the Pure Flex Environment during 8x5 Hours of Support plus on-call support 24 x7 for Priority 1 and Priority 2 Incidents.Monitoring all hardware using EPS HMC's 8 X5 - this is a manual activity and must be performed at least once per day responding to, managing, and resolving Incidents and Problems.Managing the VIO as...
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Infrastructure Support Engineer
7 days ago
Pune, India POWER IT SERVICES Full timeSupport for the VIO and Storage within the PureFlex Environment during 8x5 Hours of Support plus on-call support 24 x7 for Priority 1 and Priority 2 Incidents.Monitoring all hardware using EPS HMC's 8X5 - this is a manual activity and must be performed at least once per day responding to, managing, and resolving Incidents and Problems.Managing the VIO as it...
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Infrastructure Support Engineer
7 days ago
Pune, India POWER IT SERVICES Full timeSupport for the VIO and Storage within the PureFlex Environment during 8x5 Hours of Support plus on-call support 24 x7 for Priority 1 and Priority 2 Incidents. Monitoring all hardware using EPS HMC's 8X5 - this is a manual activity and must be performed at least once per day responding to, managing, and resolving Incidents and Problems. Managing the VIO as...
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