Roku - Senior Data Analyst - SQL

7 days ago

Bengaluru, India Roku Full time

About the Role : We are seeking a Senior Data Analyst to join our dynamic Payments team. This individual will be tasked with investigating and developing solutions to track, monitor, and enhance our payment ecosystems. They will diagnose and proactively address emerging patterns, executing a strategy aimed at delivering an improved consumer and partner experience. The ideal candidate is analytically driven, detail-oriented, and possesses advanced problem-solving skills. They must have a deep understanding and experience in payments data, as they will collaborate closely with Product Managers and Operations teams to provide insights and performance-related details.What you'll be doing : - Identify opportunities for improvement within our payment services, effectively communicating with product management and engineering teams. - Lead the identification of issues and incidents, conduct business impact analysis, and engage with the wider team for resolution. - Focus on optimising processing costs to deliver a positive impact on payment processing expenses. - Oversee end-to-end payment processes and requirements, while contributing insights to develop world-class billing products and processes. - Collaborate with internal teams to identify and implement strategies to accommodate evolving consumer payment preferences. - Engage with internal and external partners to identify optimisation opportunities and contribute to building a world-class subscription payment processing and billing platform. - Collaborate closely with the Payment Protection team to monitor fraud/risk patterns and minimise chargeback losses.We're excited if you have : - 8 years of experience as an Analyst, Consultant, or in a related occupation. - Quantitative analysis, including interpreting large, structured data and formulating recommendations. - Performing data analysis, developing strategies, driving implementation, and delivering post-launch performance results. - Strong proficiency in SQL, Hive QL, and Hadoop for data extraction and query optimization. - Hands-on experience in visualization using Tableau or similar statistical/reporting packages. - Proficiency in Python and Shell as scripting languages (preferred). - Advanced skills in MS Excel and MS PowerPoint. - Experience in the payments/e-commerce domain. - Working with transactional systems, processes, A/B tests, or analytics in a technology company. - Real-world experience in Risk Management and Risk Analytics. - Exposure to Incident/Escalations processes. - In-depth knowledge of the Payment Product domain and Payment Service technical implementation stacks. - Working collaboratively with multiple teams internally and externally. - Bachelor's degree or foreign equivalent in Electronics Engineering, Mathematics, Statistics, Economics, Operations Research, Computer Science, or a related field. (ref:hirist.tech)

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