QA and Training Lead

6 days ago


Chennai, India A leading distributor of global brands in Medical devices space Full time

The Company

A leading distributor of global brands in Medical devices space based in Africa


The Role :

We’re looking for a Quality Assurance (QA) and Training Lead to spearhead capability-building and ensure service quality for our team of Field Service Engineers


The purpose :

Enhance the technical skills of our FSEs while implementing rigorous quality assurance processes to maintain compliance and service excellence. 


Key aspects of the role

  • Training needs assessment, plan creation and implementation, new joiner induction, training effectiveness etc
  • Establish and monitor quality assurance processes aligned with ISO 13485 and regulatory standards.
  • Analyze skill gaps and implement continuous improvement initiatives.
  • Lead and coach remote teams to ensure alignment with organizational goals.
  • Generate actionable insights from service data to enhance customer satisfaction.


The person for the role :

  • A degree in Engineering, Biomedical Engineering or related technical field with certifications in QA (e.g., ISO 13485) or Training preferred.
  • 5 years in field service operations, quality assurance or training in the medical devices or healthcare industry.
  • Strong leadership, technical expertise and the ability to manage training and QA programs for remote teams.
  • Detail-oriented, proactive, and culturally adaptable with a commitment to fostering excellence.


Key outcome areas

  • Training effectiveness measured through post-training evaluations and FSE performance metrics.
  • Quality compliance rates against ISO 13485 and internal benchmarks.
  • Reduction in service errors and enhanced first-time fix rates.
  • Completion of skill gap analysis and training rollouts within defined timelines.
  • Improved customer satisfaction scores and service consistency.


CTC for the role : INR 30 to 40 K+/- per month / negotiable based on the experience.


Sounds like a fit ? Please apply.



  • Chennai, India A leading distributor of global brands in Medical devices space Full time

    The CompanyA leading distributor of global brands in Medical devices space based in AfricaThe Role :We’re looking for a Quality Assurance (QA) and Training Lead to spearhead capability-building and ensure service quality for our team of Field Service EngineersThe purpose :Enhance the technical skills of our FSEs while implementing rigorous quality...


  • Chennai, India A leading distributor of global brands in Medical devices space Full time

    The CompanyA leading distributor of global brands in Medical devices space based in AfricaThe Role :We’re looking for aQuality Assurance (QA) and Training Leadto spearhead capability-building and ensure service quality for our team of Field Service EngineersThe purpose :Enhance the technical skills of our FSEs while implementing rigorous quality assurance...


  • Chennai, India A leading distributor of global brands in Medical devices space Full time

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