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CRM Client Relationship

2 months ago

Kolkata, India RECEX Full time

Office Timing 10.30 am to 7.30 pmResponsibilities:
  • Develop and implement CRM strategies to enhance customer engagement and retention.
  • Payment followup with clients and nbsp;
  • Manage and analyze customer data to identify trends and insights.
  • Create and execute targeted marketing campaigns and promotions.
  • Oversee customer feedback and resolve issues to improve satisfaction.
  • Collaborate with sales and marketing teams to align CRM efforts with business goals.
  • Track and report on CRM metrics and campaign performance.
  • Maintain and update CRM systems to ensure accuracy and efficiency.
  • Conduct market research to understand customer preferences and behaviors.
  • Should be confident to talk to Senior Management/Purchase/Store team of Medium/large organization
  • Smart Confident and amp; Willing to take care of PAN India Lead generation Tele calling and Business Development process