Renewal Specialist

2 days ago


New Delhi, India Arcserve Full time

Arcserve is looking for an experienced SaaS Renewals Specialist for the APAC region, based out of our Bangalore office.As a SaaS Renewals Specialist, you will own and manage a renewal book of business for existing customers across the APAC region. You will be primarily responsible for ensuring successful and on-time renewals.The ideal candidate should have prior experience in at least one of the following areas: Account Management, Renewals Management, Channel Management, or Customer Success. Additionally, the candidate should have excellent communication skills and experience coordinating with cross-functional teams such as Sales, Renewal Operations, Channel Teams, Finance, and others.What You’ll Do:- Meet quarter-over-quarter renewal quotas and ACV plans. - Review, validate, and provide accurate renewal quotes to distributors 90 days in advance of the contract renewal date. - Negotiate and drive incremental standard uplift on renewals. - Conduct product usage & account review for your customers and coordinate internally with the Sales, Support & Sales Engineering team to help in mitigating any potential renewal risk. - Coordinate renewal activities with assigned Sales, Partners, and Distributors; develop a successful working relationship based on geographic alignment. - Proactively manage your individual forecast for CQ +1, updating renewal opportunity stage progression in CRM. - Conduct periodic pipeline review and forecast meetings with Distributors and Partners. - Stay up-to-date with Product Training/Certifications and Company Updates.Who You Are:- 2+ years of experience in Renewals, Account Management, Inside Sales, or Customer Success in a SaaS based company. - Bachelor's degree in any discipline. - Proven track record of exceeding sales targets and achieving renewal goals. - Comfortable selling in a team environment with responsibilities for accurate forecasting. - Experience working with global customers (i.e., US, EMEA, and APAC). - Prior experience working in a Channel/Partner ecosystem is a plus. - Prior experience selling IT Hardware or SaaS products is a plus. - Results-driven with strong analytical and negotiation skills. - Excellent verbal and written communication skills.Experience with Salesforce CRM is preferred but not mandatory.- Experience working with global customers (i.e., US, EMEA, and APAC).Share CV and details:Renewal exp:APAC region exposure:Curr CTC:Exp CTC:Notice:3 Days WFO:Fine with 9 am-6 pm shift:


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