Business Development and Inside Sales Manager

5 days ago

Bangalore Metropolitan Area, India HID Full time

As our Business Development and Inside Sales Manager, you'll support the success of IDT in India & ME through:

Business Development

  • Lead generation, customer mapping, client presentations, presales activities, client demos & POCs, negotiation, sales conversion & lead closures.
  • Manage a portfolio of high-value accounts, consistently meeting and exceeding quarterly revenue targets.
  • Identifying, qualifying, and securing business opportunities, coordinating business generation activities, and developing targeted sales strategies.
  • Qualify prospects by meeting customers to unearth the requirement and to position right products and solutions.
  • Maintaining knowledge of all products and services offered by the company to provide adequate solutions to the respective clients.
  • Collaborating with sales and leadership for weekly reviews.
  • Developing and maintaining strong, long-term relationships with key clients, resulting in high client retention.
  • Conducting regular account reviews and identifying upsell and cross-sell opportunities
  • Cold-calling potential clients & forecast accurately and maintain sales reports as needed.
  • Understanding client needs and offering best-in-class solutions to support them.
  • Tender/Contract preparation & submission, attending Pre-Post tender/ contract negotiations.
  • Collaborating with management on sales goals, planning, and forecasting them basis short- term and long-term business development plans.
  • Creating and maintaining a database of prospective clients and regularly updating Salesforce CRM.
  • Representing company in EXPO events and creating informative presentations for client meetings, industry exhibits, trade shows and conferences.
  • Working with company engineering and Product teams to design & develop solutions for competing in the market.
  • Collaborating with cross-functional teams to ensure the timely delivery of products and services, enhancing overall client experience.
  • Following proper process for order execution and meeting customer expectations on deliveries (including checking inventory to ensure orders are in stock).

Inside Sales

  • Follow up on leads from marketing campaigns to progress into qualified opportunities.
  • Daily contact with Customers: reviewing stock level, backlog, open orders, etc.
  • Following up with Customers who have not recently ordered products checking products purchased and current availability.
  • Managing the sample request process.
  • Contact assigned customers to review their needs and negotiate orders when possible.
  • Work with sales management to grow the regional pipeline and sales revenue within the region.

What we will love about your background:

  • Highly customer-focused.
  • Working knowledge of technical characteristics of RFID products.
  • Skilled in multitasking.
  • Ability to work both independently and as a solid team player.
  • Excellent verbal and written communication skills with customers.
  • Ability to take initiative and be very well organized.
  • Business-oriented with a keen interest in developing customer relationships.
  • Proactive and autonomous.
  • Deadline driven and detail oriented.

Education and/or Experience:

  • At least 4-8 years of experience with direct Sales team.
  • College degree, ideally in business administration or engineering.
  • B2B sales experience.
  • Experience in customer services or related positions.

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