Unified Vision Capital

2 months ago


Noida, India Unified vision capital Full time

We are seeking a Technical Support Engineer to deliver exceptional assistance to our clients and internal staff. You will be able to diagnose and troubleshoot software and hardware issues, as well as help with the installation of applications and programs.

Location : Noida Sector 16 (We work Berger Tower)

Experience : 5 to 10 years.

Budget : it's open (not fixed for the right candidate)

This individual contributor role reports to one of the Senior Partners.

The company works from Monday to Friday and on alternate Saturdays (9 to 3:30 pm)

Objectives of this Role :

- Maintain essential IT infrastructure, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware.

- Take responsibility for projects and solutions within the larger business initiative.

- Handle business-critical IT tasks and systems administration.

- Research and evaluate emerging technologies, hardware, and software.

- Track and maintain hardware and software inventory.

Responsibilities :

- Analyze departmental needs, identify vulnerabilities, and boost productivity, efficiency, and accuracy to inform business decisions.

- Ensure network components work together seamlessly to meet business needs, using their full range of capabilities, and stay informed about new features and competitor solutions.

- Analyze processes, technologies, and vendors continually to find areas for improvement.

- Prepare cost-benefit analyses when upgrades are necessary, and monitor vendors to ensure they're offering the best-possible service and value for business needs.

- Train employees to use software and hardware; troubleshoot issues and provide technical support when needed.

- Develop and execute disaster planning and maintain data backups.

Required Skills and Qualifications :

- Five or more years of experience in IT management.

- Deep knowledge of programming languages and operating systems (e.g., Microsoft Exchange, Active Directory), current equipment and technologies, enterprise backup and recovery procedures, and systems performance monitoring.

- Expertise in implementing, configuring, and testing IT solutions.

- Strong creative and analytical thinking.

Preferred Skills and Qualifications :

- Bachelor's degree (or equivalent) in information technology or computer science.

- Professional certification (e.g., CompTIA A+, Microsoft Certified IT Professional).

(ref:hirist.tech)

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