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Relationship Officer Current Account in Banking Sector
4 months ago
Full Time
Pune
Designation:
Relationship Officer CA
Job Location:
Pune ( Yerwada )
Education:
Graduate / Post Graduate
Experience: 1 Years
KRAs:
- To handle customer service requirements like account opening, DMAT account opening, grievances, liability product selling, education on product features, cheque book issuance.
- Quality of advice given to customers as determined by customers and supervisor.
- Speed and efficiency of service given.
- Sales targets for bank and investment products. Going beyond the professed need of the customer by providing other products. Enhancement of customer value.
- Cross-sale of assets products.
- Back-up to relationship managers holding HNI relationships.
- Ensure low attrition ratios.
- Customer acquisition through referrals from existing customers.
Working Hours : 9:00 AM - 6:00