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Supervisor-Quality Assurance

4 months ago

Chennai, Tamil Nadu, India Flowserve Corporation Full time

Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Join a company whose people are committed to building a more sustainable future to make the world better for everyone. With 16,000+ employees in 50+ countries, we combine our global reach with local presence. Our team challenges themselves to approach each situation with ingenuity and creativity to help provide our customers with the most innovative flow control products and services. We support 10,000+ customers worldwide, creating products to meet the needs of our customers who are supplying energy, fresh water, pharmaceuticals and other essentials to consumers, businesses and governments globally. We invite you to put your talents and career in motion at Flowserve.

Company Overview:

If a culture of excellence, innovation and ownership is what you're searching for, consider putting your experience in motion at Flowserve. As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve's position as the global standard in comprehensive flow control solutions. Here, your opportunity for professional development and industry leading rewards will be supported by our foundational commitments to the values of people first, integrity and safety. Thinking beyond opportunity and reward, at Flowserve, we are inspired by working together to create extraordinary flow control solutions to make the world better for everyone

Role Summary:

Establishing and ensuring the systems and procedures to meet the requirements of ISO 9001, ISO 14001, OHSAS 18001, API Spec Q1 and Monogram, PED/CE marking & ATEX requirements. Liaison with Notified bodies for Quality Management /Product certification and Customer approvals. Internal audit, Supplier Evaluation, Reevaluation and audits. Monitor Supplier rating. Support MR for conducting MRM. Preparing Organization KPI & COPQ reports.

Role & Responsibilities:

  • Support Management representative (MR) for his day to day QMS activities.
  • Laison with Notified bodies and Sustain – ISO 9001, IMS, PED/CE marking, API monogram, SIL, CRN certifications.
  • Preparation of QMS manual, QA procedures / documents and records and maintain as per the retention period.
  • Communicate changes in QMS including Quality Policy and applicable procedures within the organization and to suppliers (as applicable), Release of EPRN and EPRL.
  • Uploading of current revision of QMS manual / Procedures and other documents in Omnidocs. (holding Read, write and edit approval).
  • Performing Internal Quality Audit / product and process audits, Supplier Evaluation and Re-evaluation audits as per the schedule.
  • Support MR to Plan, conduct and Minutes MRM.
  • To achieve KPI metrics and data analysis for identified Gaps. Prepare / Collection of Data and communicate MR on Quality objectives, KPI metrics, MOC, Risk and Opportunity identification, Assessment and contingency plan.
  • Follow-up with departments for timely closure of Customer complaints.
  • Provide Training and awareness.
  • Diploma in Mechanical Engineering with 10 years of experience in QA/QC.
  • Adhering to safety rules & regulations and train the team

Preferred Skills:

  • Knowledge on requirements of ISO 9001, ISO 14001, OHSAS 18001, API SPEC Q1 & API Monogram (6A, 6D and 609), PED/CE marking, and ATEX requirements.
  • Knowledge in Manufacturing process requirements, Customer requirements and Codes & Standards.
  • Knowledge of Quality Management System, Product standards & approvals.
  • Customer interaction for product approvals and Interaction with notified bodies for Certification.
  • Knowledge on Selection and Usage of appropriate Tools, Gauges & Instrument.
  • Knowledge on various Problem solving techniques, Analyze problems, detect root causes and resolve issues.
  • Knowledge on SAP, MS office, Omnidocs.
  • Lead auditor in QMS, EMS and OHSAS.
  • Green belt certification

Req ID : R-9891

Job Family Group : Operations

Job Family : OP Quality Assurance

EOE including Disability/Protected Veterans. Flowserve will also not discriminate against an applicant or employee for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co-workers. Pay Transparency Nondiscrimination Provision

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access as result of your disability. You can request a reasonable accommodation by sending an email to In order to quickly respond to your request, please use the words "Accommodation Request" as your subject line of your email. For more information, read the Accessibility Process.