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Vendor Accountability Lead

4 months ago

Bengaluru Karnataka India GE Aviation Full time
Job Description SummaryThe Vendor Accountability Lead will support vendor initiatives, schedule vendor management operational rhythms, track contract performance and Service Level Agreements, lead RPO processes and provide guidance to HR vendor management practices within the function, including transitional support. Vendor Accountability Lead may be responsible for a defined regional or key customer group. Vendor Accountability Lead will align and drive sourcing policy and HR Operational compliance.

Job Description

Essential Responsibilities:

  • Manage vendor relations and support RPO process including drafting and negotiating vendor agreements for Aviation HR Operations.  May have direct vendor relationship management for one or more vendors.
  • Lead QBRs and Annuals reviews.
  • Drive ongoing rhythms.
  • Monitor service level agreements and drive adherence through metric development, analysis, and reporting.
  • Drive corrective actions with all partners through reporting, training, and relationship management.
  • Provide and/or direct partners to appropriate training, tools and equipment and ensure that these resources are regularly maintained and available.
  • Supports an environment of continuous improvement and look for ways to simplify and improve Aviation HR support services.
  • Align and drive sourcing and HR Operational policies and compliance.
  • Collaborate across functions and geographies. 
  • Proactively review company processes to achieve streamlining and increased efficiency.
  • Contribute to broader global projects as required.

Qualifications/Requirements:

  • Bachelor’s degree from an accredited university or college in related area (or a high school graduate/GED or equivalent with at least 6 years of relevant work experience).
  • Minimum 3 years prior professional work experience (can include internships).
  • Demonstrated record of maintaining supportive relationships with HR stakeholders.
  • Fluency in English
  • Remote work arrangements will be considered.

Desired Characteristics:

  • HR Shared Service experience
  • Experience leading with LEAN management principles.
  • Comprehensive understanding of and ability to assimilate regulatory and compliance requirements into an ongoing product design.
  • Cultural awareness and sensitivity: ability to flex style to suit differing cultural norms and experience of leading a culturally diverse team
  • Proven ability to identify/anticipate and solve complex issues and manage to complete resolution.
  • Ability to organize and analyze data, detail-oriented.
  • Demonstrated courageous thinking skills.
  • Solid interpersonal skills: ability to work effectively in a team-based environment.
  • Strong customer service focus, with the ability to anticipate customer needs.
  • Experience establishing and maintaining customer and supplier relationships.
  • Supportive team player with a drive to create a positive work environment.
  • Applies solid judgment ensuring integrity, compliance, & confidentiality
  • Passion for continuous process improvement and simplification
  • Ability to work in a fast-paced environment, prioritize multiple tasks and meet deadlines.
  • Self-starter who can manage multiple tasks simultaneously with minimal supervision.
  • Ability to communicate effectively verbally and in writing across all levels within the organization.
  • Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel).