Application Specialist
3 days ago
Job Title: Technical Support Executive / Application Specialist
Location: Preferably Coimbatore, or any other city in Tamil Nadu
Experience Required
1 to 2 years of relevant experience in Technical Support or Applications
Key Responsibilities
- Deliver timely product demonstrations and perform troubleshooting, ensuring proactive communication and coordination with internal teams.
- Visit laboratories, customer sites, and participate in programs/EXPOs to showcase and promote products.
- Conduct monthly performance checks of High Throughput (HTP) and NAT Labs, including existing customer locations.
- Guide and support internal teams to ensure smooth planning and processing of customer samples.
- Prepare, maintain, and update SOPs, presentations (PPTs), user manuals, and IFUs in an easily accessible format.
- Collect, document, and share customer feedback with R&D, Production, and QC teams for continuous improvement.
Desired Skills & Qualifications
- Bachelor’s or Master’s degree in Biotechnology, Life Sciences, or a related field.
- Strong technical understanding of molecular diagnostic products and laboratory workflows.
- Excellent communication, troubleshooting, and customer interaction skills.
- Ability to collaborate across teams and efficiently manage multiple tasks.
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