Digital Sales Executive

1 day ago

Mumbai Maharashtra India, Maharashtra Papa Don't Preach Full time

Designation: Digital Sales ExecutiveLocation: Lower Parel, MumbaiResponsibilities: ● Managing all the aspects of the sales process from start to finish i.e., handling client inquiries, taking client orders, taking client measurements online, maintaining logs, frequently communicating order status to the client, coordinating dispatch, delivery, and providing after-sales service to the client. ● Work closely with the production team to gather updates on client orders, quality checks, and timely delivery ● Liaising with the dispatch team for order packaging, delivery & providing dispatch slips to the client. ● Generating daily sales reports (WhatsApp & website) and sharing the same with your reporting manager ● Managing WhatsApp marketing for PDP, i.e., updating WhatsApp stories, sending campaign messages to clients every month, etc. ● Conducting research and developing unique strategies for digital sales (WhatsApp & Website) ● Organise, maintain, and update the client database regularly ● Take on specific/ ad hoc tasks to support the sales team in other ongoing projects such as exhibitions, pop-up events, store duty during sales season, etc. ● Take in constructive criticism and produce quality work. Ups are happening, and the sheets are updated. ● Audit chats from all platforms, namely Lime Chat (software used for chats), Shopify live, Email, WhatsApp, and Instagram daily. ● All leads are to be tracked and updated in the sheet. Check your and your team's funnel tracker and abandoned carts, and make sure timely follow-ups are happening and the sheets are updated. ● Train the team for chats and calls. Pitch them new ideas and strategies on how to convert sales.Requirements: ● 2-3 years of work experience as a retail / Luxury Sales Executive, Sr. Executive, and Team Leader● Proficient in taking client measurements online ● Strong communication & client servicing skills ● Fast learner and a passion for sales ● Self-motivated with a results-driven approach ● Understanding of inventory stocking procedures ● Excellent communication, time management, organization, and multitasking skills.

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