Key Account Manager

1 day ago

Gurugram Haryana India, IN NuvoRetail Full time

Position: Key Account Manager – E Commerce


Function: E - Commerce

Location: Gurugram

Industry: Consumer Wellness & Hygiene

Working Days: 6 days ( Saturday - WFH )


About Company: Hiring for our client is a homegrown hygiene and personal-care company and is committed to improving the everyday wellbeing of women and families across India. Built on the belief that access to safe, high-quality hygiene products should never be a privilege, the company focuses on creating thoughtful, reliable, and affordable solutions that support healthier living.


Role Brief: To drive business growth and profitability across key e-commerce platforms majorly-Amazon, by developing joint business plans, optimizing investments, and ensuring flawless execution of sales and marketing initiatives. The role requires strong collaboration across internal teams and external partners to deliver category leadership and brand visibility for Client’s portfolio.

Desired Candidate Profile:

  • 3-4 years of total experience, with at least 4-5 years of exclusive exposure to e-commerce account management.
  • Prior experience within the industry preferred, else adjacent consumer categories (FMCG, personal accessories) preferred.
  • Deep understanding of e-commerce levers – search marketing, browse marketing, traffic management, pricing, and promotional tools.
  • Strong negotiation, analytical, and relationship management skills.
  • MBA or equivalent degree preferred.


Key Responsibilities:


Business Planning & Delivery

  • Develop and deliver the annual business plan for e-commerce accounts.
  • Build and execute detailed quarterly and monthly plans aligned to revenue, margin, and growth objectives.
  • Track and report key business metrics including sales, profitability, and working capital.


Strategic & Shopper Planning

  • Partner with Marketing to develop shopper and category marketing programs tailored for e-commerce channels.
  • Leverage shopper insights and analytics to optimize product assortment, pricing, and promotions.
  • Track competitive activity and translate category insights into actionable product development inputs.


Account Management & Partner Engagement

  • Build strong relationships with category teams and planners at key marketplaces.
  • Lead Joint Business Planning (JBP) discussions and ensure timely execution of commitments.
  • Collaborate with internal stakeholders (supply chain, marketing, finance) to ensure seamless operations.
  • Drive visibility, share of shelf, and conversion across e-commerce platforms.


Financial & Operational Dimensions

  • Deliver revenue and profitability targets for assigned accounts.
  • Manage overdues, collections, and ensure disciplined execution of investments.
  • Ensure adequate inventory planning and availability in coordination with supply chain.

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