Technical Writer

2 months ago


Chennai, Tamil Nadu, India SAN Engineering Solutions Full time

Key Responsibilities :


Technical Writing :


- Gather, analyze, and interpret technical information from subject matter experts.


- Create and maintain comprehensive technical documentation, including user manuals, tutorials, FAQs, and online help.


- Ensure documentation is accurate, consistent, and aligned with product specifications.


Authoring Tool Proficiency :


- Demonstrate deep expertise in either Adobe RoboHelp or MadCap Flare.


- Utilize the tools effectively to create structured, modular, and reusable content.


- Leverage the tools features for content management, version control, and publishing.


Content Management :


- Maintain a centralized repository of documentation.


- Implement content management strategies to ensure consistency and accuracy.


- Manage documentation lifecycle, including creation, review, approval, and publication.


Single-Source Publishing :


- Develop and maintain single-source content that can be easily repurposed for various output formats (e.g., print, online, mobile).


- Utilize the tools' capabilities for conditional text, variables, and templates to streamline content creation.


Collaboration :


- Collaborate with subject matter experts, designers, and other stakeholders to gather requirements and ensure documentation quality.


- Participate in code reviews and provide feedback on technical accuracy.


Project Management :


- Manage documentation projects, including planning, scheduling, and resource allocation.


- Track progress, identify risks, and implement mitigation strategies.


Required Skills and Qualifications :


- Strong technical writing skills, including the ability to translate complex technical concepts into clear and understandable language.


- Proficiency in Adobe RoboHelp or MadCap Flare, including knowledge of XML, CSS, and HTML.


- Experience with content management systems and version control tools.


- Understanding of software development methodologies and processes. Excellent attention to detail and organizational skills.


- Ability to work independently and as part of a team.


Preferred Skills and Qualifications :


- Experience with other authoring tools (e.g., FrameMaker, Oxygen XML).


- Knowledge of programming languages (e.g., JavaScript, Python).


- Familiarity with user experience (UX) design principles.


- Experience in a specific industry or domain (e.g., software, hardware, healthcare).

(ref:hirist.tech)

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