Senior Manager Ecommerce

3 weeks ago

New Delhi Delhi India, Delhi Syvo Digital Private Limited Full time

About the Role:


We’re looking for a proactive and detail-oriented E-commerce Manager to manage our presence across Amazon, Flipkart, and Quick Commerce platforms (Zepto, Blinkit, Instamart, etc.). You will be responsible for sales growth, pricing strategy, inventory planning, listing hygiene, promotions, event strategy, and exploring new marketplace/channel opportunities. The ideal candidate is someone who thrives on ownership, communicates effectively, and brings a data-first approach to scaling e-commerce operations.


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Key Responsibilities:


1.⁠ ⁠Marketplace & Channel Management


Full ownership of accounts across Amazon, Flipkart, Zepto, Blinkit, Swiggy Instamart, and more


Ensure smooth operations, compliance, and performance optimization across platforms


Evaluate and onboard new e-commerce or quick commerce channels to expand brand reach


2.⁠ ⁠Pricing & Profitability Management


Strategically define and update pricing to remain competitive and profitable


Own margin planning and Buy Box strategy


Monitor price parity across platforms


3.⁠ ⁠Inventory & Demand Planning


Coordinate with the supply chain and warehousing teams for accurate inventory forecasting


Manage replenishment cycles to ensure healthy stock availability and reduce RTOs


Plan stock allocation for upcoming events and sales


4.⁠ ⁠Listing Hygiene & Catalog Optimization


Maintain best-in-class listings with rich content, images, keywords, and A+ content


Regular audits to fix suppressed listings, mismatches, and variations


Monitor listing performance and implement optimization strategies


5.⁠ ⁠Promotions & Event Execution


Plan and execute platform-specific promotions, coupons, and lightning deals


Lead campaign planning for key events like Diwali, Prime Day, BBD, etc.


Collaborate with creative teams for campaign assets and marketing coordination


6.⁠ ⁠New Product Launches (NPD)


Work with product and branding teams to launch new SKUs across marketplaces


Devise launch strategies including pricing, reviews, and ad pushes


Manage timelines and deliverables for a successful GTM


7.⁠ ⁠Reporting & Growth Analysis


Own weekly/monthly reports on sales, conversion, ads, and returns


Share actionable insights for continuous improvement


Track competition and market trends for strategic input


8.⁠ ⁠Cross-functional Communication & Coordination


Liaison with platform KAMs, internal teams, supply chain, and creative teams


Maintain excellent written and verbal communication


Ensure timely execution of planned activities and issue resolution


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Required Skills & Qualifications:


2-5 years of experience managing accounts on Amazon, Flipkart, and/or quick commerce platforms


Strong understanding of e-commerce KPIs like CVR, ASP, TACoS, and RTO


Proficiency in Excel/Google Sheets and marketplace dashboards


Excellent communication and project management skills


Ability to analyze data and make strategic decisions


Exposure to D2C, FMCG, or grocery brands is a plus


Self-driven with a growth mindset and problem-solving attitude


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Why Join Us?


Work with a fast-growing team in the D2C and marketplace space


Own end-to-end growth levers across channels


  • Opportunity to innovate and lead in a dynamic digital-first ecosystem

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