Key Account Manager

Brand Partnerships Associate

About Wishlink

Wishlink is a well-funded, early-stage startup, on a mission to shape the creator economy and change how people shop. Our mission is to build a hyper-personalized shopping experience for every user, which is creator-led, so that every user can get exactly what they are looking for. We are on a mission to define new charters at the intersection of two of the most prominent aspects of the internet - e-commerce and social media.

Team and Investors

We’re 3 founders, Chandan, Shaurya, and Divyansh, with a shared passion to solve real-world problems at scale and consume content for hours (XD). We started Wishlink in January 2022 when we discovered products on social media that we wanted to buy but could not (in some cases, actually did) We are based out of Gurugram. We have recently raised a series A round of $7M, led by Fundamentum & Elevation Capital.

Why Join Us?

Exciting Problem

The way people shop online is changing. Users are tired of spending hours browsing humongous catalogs on eCommerce marketplaces just to find a single piece of apparel they like. They need curation, and they need trusted reviews - which is what Wishlink is bringing with the help of content creators. Wishlink is at the forefront of this change, enabling users to shop in an easier and more exciting way.

Immense Scale

In just 3 years of existence, Wishlink is used by over 900k users daily to discover and shop products online. This number has grown over 3x in the last 4 months.

Stellar Team

Wishlink is all about its people. Our business and engineering teams are young and energetic, come from stellar backgrounds, and are dedicated towards a common goal. Also, we have a LOT of fun

Growth Opportunity

We have grown remarkably in the last 3 years and are doing a monthly GMV of over Rs. 200cr. We are working with over 10,000 content creators and 250+ brands and eCommerce marketplaces including Amazon, Flipkart, Myntra, Nykaa, Ajio, H&M, Savana (Urbanic), Only, Vero Moda, Libas, Aurelia, Mama Earth, and many more.

Wishlink presents an exciting opportunity for you to contribute to and grow within the creator-enabled eCommerce space, have the chance to work at an emerging consumer-tech startup and be an integral part of this dynamic journey.

What are we looking for?

Overview:

As a Key Account Manager specializing in e-commerce or direct-to-consumer (D2C) brands, you will play a pivotal role in maintaining and expanding relationships with key clients/ brands. This position requires a strategic mindset, excellent communication skills, and a deep understanding of the e-commerce landscape.

Client Relationship Management:

• Build and nurture strong relationships with key clients.
• Understand client needs and objectives to provide tailored solutions.
• Act as the main point of contact for client communication.

Account Growth Strategy:

• Develop and implement strategies to maximize account growth.
• Identify opportunities for upselling and cross-selling products or services.
• Collaborate with internal teams to ensure the execution of growth strategies.

Problem Resolution:

• Address client concerns and proactively find solutions.
• Work closely with cross-functional teams to resolve issues promptly.
• Ensure a high level of client satisfaction.

Analytics and Reporting:

• Track and analyze key performance metrics related to client accounts.
• Provide regular reports to clients on the performance of their accounts.
• Use data insights to make informed recommendations for improvement.

Industry Knowledge:

• Stay updated on e-commerce and D2C industry trends.
• Provide clients with valuable insights and recommendations based on industry developments.
• Contribute to the development of products or services in line with industry advancements.

Qualifications:

• Minimum 2 years of experience as a Key Account Manager in the e-commerce or D2C sector (mandatory)
• Strong analytical and problem-solving skills
• Ability to collaborate effectively with cross-functional teams.
• In-depth knowledge of the e-commerce landscape and industry trends.
• Ability to think on feet, street smart
• Should be comfortable with data — ability to draw insights, track performance, and build data-backed strategies

What would you be doing?

• Strong ability to work independently, build processes that scale
• Identify brands suited for partnerships (by category); create strategy and roadmap for brand integrations
• Create and evolve brand-side pitch decks
• Work closely with multiple brands on a daily basis to improve value proposition
• Identify brand side pain points to identify new features/ offerings; create strategies on how we can enter into deeper integrations with brands
• Be on point to develop and farm relationships with key heads at multiple brands
• Execute brand-side levers end-to-end to drive performance and retention
• Understand how to maximize creator earnings through brand partnerships and coordinate with the creator team for seamless execution

Perks and Benefits:

We are committed to providing the best environment for you to thrive in. To help with this, we have the following benefits available for all our employees.

• Competitive Salary, Generous ESOPs, and Relocation Bonus
• Learning & Development Programs with a Dedicated Budget
• Company sponsored newsletters and books
• ChatGPT Subscription
• Regular Team Outings
• Discounted Health Plans & Gym Memberships
• Industry insights on growing your social media if you are a (aspiring) creator

Team

Shaurya Gupta - Founder & CEO (Hiring Manager)

Divyansh Ameta - Founder & COO

Chandan Yadav - Founder & CTO

Brand Team

Jayana Jain

Harshit Balduwa

Saumya Gupta

Arshiya Siddiqa

Avilasha Borthakur

Jailata Yadav