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Configurator

3 months ago

Hyderabad, Telangana, India Encore Theme Full time
Hyderabad, India

Role Purpose

  • The purpose of this role is to be responsible for configuratingand maintaining the software and other technological aspects of theproject being run for the Wipro client_

Do

  • Collate configuration requirements from the functions/ BUs/ SLsand obtain approval from business owners_
  • Plan and execute assigned configuration tasks within deadlines_
  • Provide system configuration support based on changing businessneeds_
  • Assist in system analysis, design, development, and testingactivities_
  • Provide support in developing, implementing and testing patchreleases and system upgrades_

Maintenance of the configuration archive and its upkeep

  • 100% compliance to configuration standards and procedures_
  • Make changes to existing configuration processes as per theclient requirements and maintain proper documentation/ log_
  • Analyze and resolve configuration issues in a timely manner_
- _

MIS Management, Reporting & Backend Support

  • Preparation of Daily, Monthly status report on certainconfiguration parameters as required by the client & stakeholders_
  • Documentation & reporting as per the client need onconfiguration standards_
  • Issue resolution in minimum time possible with respect to anymodification or change requested by the client_
**_
Stakeholder Interaction_****_
Stakeholder Type_****_
Stakeholder Identification_****_
Purpose of Interaction_****_
Internal_**Lead Configurator

Regular reporting & updates

Software Developers

For regular coordination on the software for which testing is done

Display

  • Lists the competencies required to perform this role effectively:_
-
_ Functional Competencies/ Skill_

  • Leveraging Technology
  • Knowledge of current and upcomingtechnology along with expertise in programming (automation, tools andsystems) to build efficiencies and effectiveness in own function/ Clientorganization
    _Competent_:


Process Excellence
  • Ability to follow the standards and norms toproduce consistent results, provide effective control and reduction ofrisk -
    _ Expert_:
  • Technical knowledge knowledge of various programminglanguages, tools, quality management standards and processes
    _Expert_
**_
Competency Levels_****_
Foundation_**- Knowledgeable about the competency requirements. Demonstrates (inparts) frequently with mínimal support and guidance._

**_
Competent_**- Consistently demonstrates the full range of the competencywithout guidance. Extends the competency to difficult and unknownsituations as well._

**_
Expert_**- Applies the competency in all situations and is serves as a guideto others as well._

**_
Master_**- Coaches others and builds organizational capability in thecompetency area. Serves as a key resource for that competency and isrecognised within the entire organization._
- **_
Behavioral Competencies_**- _ Formulation & Prioritization_
- _ Client centricity_
- _ Execution Excellence_
- _ Passion for Results_

Deliver
**_
No._****_
Performance Parameter_****_
Measure_**1.

Continuous Integration, Deployment

100% error free on boarding & implementation, throughput %,Adherence to the schedule

2.

Quality & CSAT

On-Time Delivery, Troubleshoot queries

Customer experience, completion of assigned certifications for skillupgradation

SAP Financial Accounting & Controlling