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Customer Delight-Manager Sales

3 months ago

Bengaluru, Karnataka, India WHITEFIELD CAREERS Full time

JOBDESCRIPTION:Designation:Customer DelightManagerSalesIndustry:AudioVideoPreIndustry: AV/ Networking/ OfficeAutomation/ITFunctionalArea: Marketing Sales BusinessDevelopment B2B Sales Direct Sales SolutionSellingQualification:MBALocation:Bengaluru and Hyderabad and other majorcities ofIndia
DesiredSkills &Exp:
  • 8 10 years ofexperience in Sales revenue generation & teammanagement
  • Ability to work well under pressurewhile maintaining a high attention todetail
  • Good organizational skills with anability to learn things quickly and adapt to changingsituations
  • Excellent communication skills bothwritten and verbal
  • Experience selling solutionsand a knowledge of the complete sales cycle from prospecting toclosing
  • Ability to understand and apply marketintelligence to sales strategy
  • Should have aclient base in Verticals of IT Health care Government EducationHospitality Retails and muchmore.

DesiredCandidateprofile:
  • Builda strong Network & referrals to identify opportunities& present AV solutions for Large EnterpriseClients.
  • UnderstandClients priorities needs and strategies to deliver a valueadd AVsolution
  • Customerrelationships The prime responsibility is to maintain and developrelationships with existing and new customers. Plan the customersvisit and visit potential customers to prospect for new businessand identify their needs and develop customized solutions fordelivery
  • DoingEffective Cold Calling Provide Demos Understand the Clientsrequirements
  • Shouldcarry strong skills in the areas like Client Mapping LeadGeneration Generating Sales/ Revenue Target Oriented Constantly bein touch with the existing clients for repeat business and alsotake new leads
  • Shouldbe conversant with closely checking upon the Purchase Order of theclient & take action/check clarification within specifiedtime period
  • ConstantFollow up has to be done with client & customers foroutstanding payment collectables & checking out if anyservice required
  • Needto coordinate with Accounts Receivable to collect on accounts andto define credit terms that will most likely achieve payment andretain thecustomer
  • ReportingRegular reporting to the respective authority of various issueslike marketing and sales targets payments realized payments pendingnew leads customers and Clients appointmentsetc.
  • Preparingpresentations reports and price quotations Review quote preparedfor submission; ensure its accuracy and completion. Ensure thatversion control is maintained on multiple/amended quotes submittedto a client and that the Quotes Log is updatedaccordingly
  • Review theBOQ prepared by the Professional Services team for completeness.Clarify issues and ensure that the BOQ represents a competentsolution
  • Responding tothe client on all aspects of the BOQ either by self or inconsultation with the Professional Servicesteam
  • Obtain stockpositions of goods maintained in the company warehouse &identify related salesopportunities
  • Remaininformed and up to date with regards to Industry related newsCompetitors activity product knowledge and continuously strive todevelop own skills and knowledge in order to performoptimally
  • PossessStrong Skills in Closing the Order/ getting the sale donesuccessful
  • Proventrack record of success selling in a highly competitiveenvironment.
  • Providingregular reporting of pipeline and forecast to StrategicHead.

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