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Customer Support Representative

3 months ago

Noida, Uttar Pradesh, India Clientonus services private limited Full time
Company Description


iEnergizer is a leading Business Process Outsourcing (BPO) provider that offers complete lifecycle customer support services to markets across a range of industry verticals, including Healthcare Payers and Providers, Banking, Financial Services, Insurance, Gaming, Publishing, and Legal.

Our goal is to deliver performance, while actively supporting and advocating for our client's brand. We believe in being a trusted partner who acts as an extension of our clients' operations.

Operating across multiple global locations and with a partner base that includes a number of Fortune 500 companies, we strive to provide high-quality service while lowering operating costs.

Role description


As an International Voice Process professional at iEnergizer, you will be responsible for handling inbound and outbound customer service calls in a prompt and professional manner.

The role is based in Noida, India but it is a hybrid role that offers some remote work flexibility.

Qualifications:

Excellent verbal and written communication skills in English

Ability to work effectively in a team environment

Strong organizational skills and attention to detail

Customer-oriented mindset with a pleasant and professional phone manner

Willingness to work in flexible shifts and schedules

Basic computer proficiency, with experience using Windows-based systems and Microsoft Office Suite

A bachelor's degree or equivalent work experience is preferred but not required

Job profile

International Customer Support Executive ( voice process )

Experience:
- six months Mandatory

Salary:

  • 40k+ Incentives

Qualification:

  • Any Graduate

Skills:

  • Fluent English

Location:

  • Noida
If you are interested Soo contact me on my WhatsApp number:

or

Salary:
From ₹40,000.00 per month

Benefits:

  • Flexible schedule
  • Internet reimbursement

Schedule:

  • Rotational shift

Supplemental pay types:

  • Performance bonus

Education:

  • Bachelor's (preferred)

Experience:

- total work: 1 year (required)

  • Customer service: 1 year (required)

Language:

  • Hindi (required)
  • English (required)

Ability to Commute:

  • Noida
, Uttar Pradesh (required)

Ability to Relocate:

  • Noida
,

Uttar Pradesh:
Relocate before starting work (required)

Speak with the employer