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tele caller

3 months ago

Malappuram, Kerala, India Febno Technologies Full time

We are looking for a motivated Telecaller to join our dynamic team. As a Telecaller, you will reach out to potential customers over the phone to promote our educational products and services. The ideal candidate will possess excellent communication skills and a genuine desire to help students achieve their academic aspirations.



Key Responsibilities:
  • Contact potential customers via phone to introduce them to our educational products and services.
  • Provide information about course offerings, features, and benefits.
  • Answer questions and address concerns from prospective customers.
  • Follow up with leads to schedule product demonstrations or consultations.
  • Maintain accurate records of interactions and customer details in the CRM system.
  • Meet weekly and monthly targets for calls made and leads generated.
  • Collaborate with the sales and marketing teams to optimize lead generation strategies.

Requirements
  • Qualifications:
  • Freshers can apply.
  • Education: Degree
  • Excellent verbal communication skills and a friendly, persuasive demeanor.
  • Strong listening skills and ability to empathize with customers' needs.
  • Basic computer skills and familiarity with CRM software.
  • Ability to work independently and as part of a team in a fast-paced environment.