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Customer Care Executive

3 months ago

Indore, Madhya Pradesh, India Conneqt Business Solutions Full time

We are looking for a Customer Support Specialist to assist our customers with problems while using our products and services.

Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding regarding product ordering and related services. To be successful in this role, you should be an excellent communicator who's able to earn our clients' trust. You should also be familiar with help desk software. Ultimately, you will help establish our reputation as a company that offers excellent customer support to our precious client.

Responsibilities

  • Identify customer needs and help customers use specific features
  • Monitor customer complaints and reach out to provide assistance

Requirements:

  • Fresher and experience both can apply.
  • Familiarity with our industry is a plus point.
  • Excellent communication and problemsolving skills
  • Patience when handling tough cases
  • 12th Pass outs or Relevant Diploma.

Job Types:
Full-time, Fresher

Salary:
Up to ₹19,500.00 per month

Schedule:

  • Day shift
  • Evening shift
  • Monday to Friday
  • Night shift
  • Rotational shift

Supplemental pay types:

  • Overtime pay
  • Performance bonus

Education:

  • Higher Secondary(12th Pass) (preferred)

Experience:

  • Technical support: 1 year (preferred)
- total work: 1 year (preferred)

  • Customer service: 1 year (preferred)

Language:

  • Hindi (preferred)
  • English (preferred)

Speak with the employer

  • 91-XXXXXXXXXX