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Account Management

3 months ago

Mumbai, Maharashtra, India Believe Full time
Job Description

As part of its Contract and Account Management team, Believe Distribution Services is currently looking for an Account Administrator based in India. Working within our international CAM team based in Luxembourg ,the candidate will perform the following tasks irrespective of any Business Units which includes:

  • Capturing contractual data in our back office tool in order to create/modify our client's account.
  • Creating Client or Producers (Labels and Artists) account based on contractual data received from Label Managers request sent via Believe's ticketing system (JIRA)
  • Handle several other tasks which might occur during client's account life (transfers of release, data change, product price etc.)
  • Terminate, amend account in Intranet based on JIRA tickets & contract amendments.
  • Take in charge any catalog transfer between 2 accounts, based on JIRA ticket and contractual documents.
  • Perform 2nd level on control to ensure reliability and exhaustivity for all above mentioned task.
  • Respect 24h SLA for all above mentioned tasks
  • Ensure proper coordination with the central team of Believe for contracts and account management.
  • You would be exchanging your daily tasks with your international counterpart CAM colleagues based in Luxembourg frequently but also with people from IT, Sales and Finance depts which would not be limited.
Qualifications
  • Bachelor's degree
  • Keen interest in learning about music industry, new technologies, digital music platforms etc.
  • Proactive and willing to improve process and tools.
  • Organized, reliable, and independent
  • Motivated and curious, you know how to prioritize the work given.
  • Team spirit
  • Proficient using Microsoft Office and keen eyes on detailed information
  • Fluency in English is mandatory, both written and spoken
  • Knowing French would be a Big Plus.
Additional Information

Benefits @Believe:

#Flexibility - Just punch in leaves, not intime and out time

#Office perks - a game of foosball, table tennis to bat the afternoon lackluster, free event pass for exclusive and limited shows, music subscription, etc

#Wellbeing - Caring by EUTELMED, professionals are at your disposal for advice and support, in your own language and culture

#Transperancy – engaged in secondary activity just disclose it to us

#Compensation – Tailor made flexi pay plan for tax saving

#Sustainability - You can be a part of CSR program, represent yourself as a #shaper and contribute to a better future.

Disclosure:

Believe strongly promotes equal treatment regardless of race, ethnicity, nationality, gender, sexual orientation, socio-economic status, age, marital or civil partner status, pregnancy or maternity, physical abilities, religious beliefs, political beliefs, or other ideologies.