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Sales Executive

3 months ago

Raipur, Chhattisgarh, India Ralas Motors Full time

DUTIES AND RESPONSIBILITIES

  • Greets all customers promptly; provides timely professional service.
  • Completes Customer Records (CDIF) promptly and accurately.
  • Provides excellent customer service by listening to customer inquiries and
requests, asking questions to identify needs, resolving customer concerns, and
sells additional services when appropriate.

  • Improve SSI, RDI or any other customer satisfaction related scores
  • Builds customer loyalty and promotes the dealership brand image.
  • Is accurate and timely in completing paperwork and assigned tasks.
  • Sells accessories, Insurance and Finance products.
  • Delivers vehicle to customers in a positive and memorable way.
generation targets.

  • Identifies repeat customers and treats them accordingly.
  • Contacts previous customers, especially those who are ending their finance
tenure, about new product arrivals.

  • Notifies prospects of upcoming special programs and promotions.
  • Calculates and tracks progress of sales and prospect goals and sales deals.
  • Shifts priorities and goals as work demands change.
  • Maintains composure and courtesy in dealing with customers and fellow
employees.

  • Ensures that work is completed on time and as required
  • Acts quickly to implement plans; organizes work efficiently; follows up to ensure
successful implementation.

  • Identifies and supports opportunities for methods/process improvement (for
example, monitoring inventory levels and tracking showroom traffic).

  • Identifies ways to improve operations and customer service.
  • Maintains an effective customer contact system that encourages new, repeat,
and referral business and contributes to customer satisfaction.

  • Reference existing manuals, publications and other written documents to obtain
needed information.

  • Keeps uptodate on Mahindra products and competitor products.
  • Meets or exceeds monthly income and sales goals.
  • Maximum closing of recommendation sales
  • Tracks competition performance for his assigned territory

Job Types:
Full-time, Permanent

Salary:
₹8, ₹16,000.00 per month

Shift:

  • Day shift

Education:

  • Bachelor's (preferred)

Experience:

  • Sales: 1 year (preferred)

Language:

  • English (preferred)

Speak with the employer