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Director of Sales

3 months ago

Hyderabad, Telangana, India Radisson Hotel Group Full time

Participatesin the development and implementation of business strategies for the Hotelwhich are aligned with Brand's overall mission, vision values and strategies

§ Develops and implements revenue generation strategies that supportachievement of the Hotel's financial goals

§ Monitors hotel performance and forecast regularly and adjusts strategiesas required

§ Develops the annual hotel budget in conjunction with the Executive Teamand in line with Corporate Budget Instructions

Achieves market share and revenue goals

§ Implementation of revenue generation strategies designed to maximiserevenue and yield.

§ Drive WRS delivery by working with Reservation Services to market theHotel appropriately and ensure current cost structures are reflected in thedatabase

§ Creates and implements marketing strategies which are designed toincrease awareness in the local market.

§ Maintains a high level of awareness of hotel competitor set performanceand local market opportunities

§ Leverages all brand marketing support opportunities

Maximises productivity by ensuring that sold business is aligned withthe Hotel's revenue optimization strategies

§ Review of all business opportunities to ensure profitability levels areacceptable

§ Designs and proposes programs which meet customer needs and drive demand

§ Develops and implements annual sales & marketing goals which arealigned with the hotel's overall revenue goal

§ Implements function space allocation for group and catering bookings

§ Monitors productivity and revenue goals for each department team memberby tracking results

§ Implement weekly and monthly sales and "revenue optimization" meetings

Management of Sales & Marketing P&L

§ Prepare the annual operating budget for Sales and Marketing

§ Recommends any items to be included in the capital budget and ensureadherence with the approved budget

§ Monitors actual versus budgeted expenses and takes corrective actionwhere required

Develops and implements strategies and practices which support employeeengagement

· Recruitsand selects qualified candidates

· Providesemployees with the orientation and training needed to understand expectationsand perform job responsibilities

· Communicatesperformance expectations and provides employees with on-going feedback

· Providesemployees with coaching and counseling as needed to achieve performanceobjectives and reach their fullest potential

· Drivesemployee engagement through the creation and implementation of departmentalaction plans

Creates 100% guest satisfaction by providing the Yes I Can experiencethrough performance that demonstrates the standards of genuine hospitality andexceeding guest expectations. Provides employees with the training andresources they need to maximize employee engagement and deliver Yes I Canservice and teamwork

· Communicatesand reinforces the vision for Yes I Can service to employees

· Ensuresthat employees provide Yes I Can genuine hospitality and teamwork on anongoing basis

· ProvidesYes I Can genuine hospitality and teamwork on an ongoing basis

· Seeksopportunities to improve the customer experience by seeking customer feedbackand reviewing management reports and developing strategies to improvedepartment and hotel services

· Providesemployees with the tools, training and environment they need to deliver Yes ICan service and teamwork

Adheres to brand and hotel policies and procedures

§ Ensure thorough understanding and revision of department policies andprocedures are undertaken and followed by all existing and new department teammembers

§ Ensure all materials used to market the Hotel are in accordance withbrand standards

§ Ensure thorough understanding of all Brand Sales and Marketing programs

§ Keep immediate Manager fully informed of all problems or unusual mattersof significance

§ Maintains a high standard of personal grooming at all times in order torepresent the Hotel and Company in a professional manner

§ Performs allduties and responsibilities in a timely and efficient manner to achieve theoverall objectives of this position

§ Maintains afavourable working relationship with all other hotel employees to foster andpromote a co-operative and harmonious working environment

§ Perform otherduties as requested by the General Manager