Current jobs related to ServiceNow ITOM Lead - Bengaluru, Karnataka - IN19 Alcon Laboratories (India) Pvt Ltd Company

  • Lead Analyst

    3 months ago

    Bengaluru, Karnataka, India Kenvue Full time

    ServiceNow WSD Product EngineerResponsibilities:Responsible for architectural design of ServiceNow Employee Experience digital workflows Workplace Service Delivery (WSD) product in alignment both internal Kenvue Corporate Real Estate, HR Operations and Enablement, and Corporate Tech & Data strategic goals and objectives as well as ServiceNow implementation...

  • Staff Engineer

    3 months ago

    Bengaluru, Karnataka, India Kenvue Full time

    ServiceNow Administrator & Platform Solution Architect. Responsibilities:Responsible for overall ServiceNow platform Administration and also responsible for building complex ServiceNow technical solutions.Responsible for reviewing Technical solutions for ITSM, HRSD, CSM & Procurement applications within the Servicenow Platform.Gather requirements from...

  • Manager - ServiceNow HRSD Technical Product Owner

    3 months ago

    Bengaluru, Karnataka, India Kenvue Full time

    ServiceNow HRSD Technical Product OwnerResponsibilities:Responsible for end-to-end ownership for Kenvues ServiceNowEmployee Experience digital workflows HR Service Delivery product, including roadmap and vision in alignment with both internal Kenvue HR Operations and Enablement and Corporate Tech & Data strategic goals and objectives as well as ServiceNow...

  • Accounts Payable Manager

    1 month ago

    Bengaluru, Karnataka, India arko Full time

    Accounts Payable Manager:Job Summary:The Accounts Payable Manager is responsible for supervising a team in the day-to-day operations of high-volume accounts payable functions. The Accounts Payable Manager is expected to ensure accurate, efficient, and timely processing of invoices, expense reports, and reconciliation of transactions in accordance with...

  • Lead Site Reliability Engineer

    1 month ago

    Bengaluru, Karnataka, India Delta Air Lines Full time

    About Delta Tech HubDelta Air Lines (NYSE: DAL) is the U.S. global airline leader in safety, innovation, reliability and customer experience. Powered by our employees around the world, Delta has for a decade led the airline industry in operational excellence while maintaining our reputation for award-winning customer service. With our mission of connecting...

  • Lead Site Reliability Engineer

    2 weeks ago

    Bengaluru, Karnataka, India Delta Air Lines Full time

    About Delta Tech HubDelta Air Lines (NYSE: DAL) is the U.S. global airline leader in safety, innovation, reliability and customer experience. Powered by our employees around the world, Delta has for a decade led the airline industry in operational excellence while maintaining our reputation for award-winning customer service. With our mission of connecting...

  • Staff Business Systems Analyst

    1 month ago

    Bengaluru, Karnataka, India Leading-Biotechnology-Company Full time

    Primarily work on Global available to promise module in SAP APO (Advance planning and optimization) planning systemEnsure all requirements could be tracked, installed, tested, verified, and/or uninstalled or backed out, if needed. Follow testing methodology using ValGenesis application.Solid understanding of SDLC as well as expert knowledge of both agile and...

  • Devops Engineer

    4 months ago

    Bengaluru, Karnataka, India MUFG Global Service Full time

    Job Requirements:Bachelors Degree (or foreign equivalent degree) in Information Technology, Information Systems, Computer Science, Computer/Software/Electrical Engineering, Release Planning and Management or a related field with equivalent experience. Experience in the financial services or banking industry is preferred.Bachelors degree in computer science...

  • Sr Data Engineer

    3 weeks ago

    Bengaluru, Karnataka, India Leading-Biotechnology-Company Full time

    Senior Data EngineerJOB DUTIES:Design and architect data lake solutions on AWS S3 and Snowflake, considering scalability, automation, security, and performance requirements.Responsible for architecting, building, and optimizing data lake to store, process and analyze large volumes of structure and unstructured data.Requirements gathering and analysis,...

  • Staff IT Engineer

    4 days ago

    Bengaluru, Karnataka, India Leading-Biotechnology-Company Full time

    At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients. Working at Illumina means being part of something bigger than...

  • Servicenow ITOM

    1 month ago

    Bengaluru, India Tech Mahindra Full time

    JD: ITOM Developer1. Overall Experience of 4 to 5 years2. Experience on ServiceNow Platform – ITOM3. Experience in integrating applications4. Expert in developing and integrating custom applications using ServiceNow Portal5. Ability to learn new technology6. Very good in Verbal and Written communication7. Experience of Platform Upgrades8. Knowledge of IT...

  • Servicenow ITOM

    1 month ago

    Bengaluru, India Tech Mahindra Full time

    JD: ITOM Developer1. Overall Experience of 4 to 5 years2. Experience on ServiceNow Platform – ITOM3. Experience in integrating applications4. Expert in developing and integrating custom applications using ServiceNow Portal5. Ability to learn new technology6. Very good in Verbal and Written communication7. Experience of Platform Upgrades8. Knowledge of IT...

  • ServiceNow Developer ITOM

    4 days ago

    Bengaluru, India Vimerse Infotech inc Full time

    Job Role:ServiceNow Developer Location: BangaloreExp:28 yrsNP:immediate joiner onlyKey Responsibilities:Design develop and implement solutions within the ServiceNow platform specifically focusing on the ITOM suite.Lead the implementation of the Event Management module to enhance monitoring and alerting capabilities.Collaborate with crossfunctional teams to...

  • ServiceNow Architect

    2 months ago

    Bengaluru, India Starkflow Full time

    Title : ServiceNow ArchitectExperience : 10+ yearsLocation : Bengaluru (On-site)Preferred Industry : Semiconductor Manufacturing and/or IT Services (preferred)About the Role :We are seeking a highly skilled ServiceNow Architect with deep expertise in IT Operations Management (ITOM) and Business Analysis, particularly in developing and managing dashboards....

  • ServiceNow ITOM Developer

    2 weeks ago

    Bengaluru, India APN Consulting Inc Full time

    APN Consulting has an immediate need for a direct client requirement:Job Description:We are seeking an experienced IT Operations Management (ITOM) Developer to join our IT team. The ITOM Developer will play a critical role in designing, developing, and implementing ITOM solutions on the ServiceNow platform. This role requires a deep understanding of IT...

  • Servicenow ITOM

    2 months ago

    Bengaluru, India 2053 DXC Technology India Pvt Ltd Full time

    Job Description: 1) Extensive experience (8-12 years) with ServiceNow ITOM modules, including CMDB. Discovery, Service Mapping, Event Management, and Orchestration. 2) Strong proficiency in ServiceNow scripting (JavaScript) 3) Demonstrated ability to lead complex ITOM projects from conception to completion, delivering measurable business value. 4)...

  • Servicenow ITOM Developer

    1 month ago

    Bengaluru, India Dexian India Full time

    We are seeking a highly skilled and experienced ServiceNow ITOM Developer (with 6+ years of relevant experience) to join our team. The ideal candidate will possess deep expertise in IT Operations Management (ITOM), and IT Service Management (ITSM). This role demands a technical acumen, in design, develop, and implement ServiceNow modules, with a specific...

  • Servicenow ITOM Developer

    1 month ago

    Bengaluru, India Dexian India Full time

    We are seeking a highly skilled and experienced ServiceNow ITOM Developer (with 6+ years of relevant experience) to join our team. The ideal candidate will possess deep expertise in IT Operations Management (ITOM), and IT Service Management (ITSM). This role demands a technical acumen, in design, develop, and implement ServiceNow modules, with a specific...

  • Servicenow Itom Architect

    4 months ago

    Bengaluru, Karnataka, India Nilasu Consulting Services Pvt Ltd Full time

    Possess deep expertise in the ServiceNow platform, including hands-on experience in ITOM with Orchestration and Cloud Lifecycle Management - Provide High-Level Design and specifications for ServiceNow implementation, ensuring alignment with business objectives. - Strong understanding of ITIL processes and best practices. - ServiceNow Certified Implementation...

  • ServiceNow ITOM Developer

    2 weeks ago

    Bengaluru, India Capgemini Full time

    Strong experience working on ServiceNow implementations / EnchancementHands on experience in ServiceNow ITOM module.Must have experience in implementing CMDB/Discovery/Service Mapping/event management solutions, Event rule, alert rule, sub-flow creation, Assignment rules, RegEx.Must have Power Shell/Shell and Java Script knowledge for use cases...

  • Servicenow Itom Architect

    4 months ago

    Bengaluru, Karnataka, India PayPal Full time

    At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives. Job...

  • Servicenow Itom Architect

    4 months ago

    Bengaluru, Karnataka, India Brillio Full time

    **ServiceNow ITOM Architect - R01533675**: **About Brillio**: Brillio is one of the fastest growing digital technology service providers and a partner of choice for many Fortune 1000 companies seeking to turn disruption into a competitive advantage through innovative digital adoption. Born digital in 2014, Brillio applies its expertise in customer...

  • ServiceNow ITOM Architect

    4 months ago

    Bengaluru, India Brillio Full time

    About Brillio:Brillio is one of the fastest growing digital technology service providers and a partner of choice for many Fortune 1000 companies seeking to turn disruption into a competitive advantage through innovative digital adoption. Born digital in 2014, Brillio applies its expertise in customer experience transformation, data analytics, Artificial...

  • ServiceNow ITOM Architect

    4 months ago

    Bengaluru, India Brillio Full time

    About Brillio: Brillio is one of the fastest growing digital technology service providers and a partner of choice for many Fortune 1000 companies seeking to turn disruption into a competitive advantage through innovative digital adoption. Born digital in 2014, Brillio applies its expertise in customer experience transformation, data analytics, Artificial...

  • ServiceNow ITOM Architect

    4 months ago

    Bengaluru, India Brillio Full time

    About Brillio:Brillio is one of the fastest growing digital technology service providers and a partner of choice for many Fortune 1000 companies seeking to turn disruption into a competitive advantage through innovative digital adoption. Born digital in 2014, Brillio applies its expertise in customer experience transformation, data analytics, Artificial...

  • ServiceNow ITOM Solution Designer

    4 days ago

    Bengaluru, India SAN Engineering Solutions Full time

    Job Role : ServiceNow ITOM Solution Designer. Required for Immediate Joining. Mode : Subcon/Lateral.- ServiceNow ITOM Experience : Should have experience in solution design within the ServiceNow ITOM space, focusing on Service Mapping and Event Management.- Event Management Expertise : Must have a solid understanding of event analysis and knowledge of the...

  • Servicenow Itsm/itom

    3 months ago

    Bengaluru, India Tata Consultancy Services Full time

    1.ServiceNow Development - 2.ITSM / ITOM / ITBM / SecOps + GRC

  • ServiceNow Developer ITOM

    5 days ago

    Bengaluru, India Vimerse Infotech inc Full time

    Job Role:ServiceNow DeveloperLocation:BangaloreExp:28yrsNP:immediate joineronlyKeyResponsibilities:Designdevelop and implement solutions within the ServiceNow platformspecifically focusing on the ITOM suite.Leadthe implementation of the Event Management module to enhancemonitoring and alertingcapabilities.Collaborate with crossfunctionalteams to gather...

  • ServiceNow ITOM Developer

    3 weeks ago

    Greater Bengaluru Area, India Capgemini Full time

    Strong experience working on ServiceNow implementations / EnchancementHands on experience in ServiceNow ITOM module.Must have experience in implementing CMDB/Discovery/Service Mapping/event management solutions, Event rule, alert rule, sub-flow creation, Assignment rules, RegEx.Must have Power Shell/Shell and Java Script knowledge for use cases...

  • ServiceNow ITOM Developer

    2 weeks ago

    Greater Bengaluru Area, India Capgemini Full time

    Strong experience working on ServiceNow implementations / Enchancement Hands on experience in ServiceNow ITOM module. Must have experience in implementing CMDB/Discovery/Service Mapping/event management solutions, Event rule, alert rule, sub-flow creation, Assignment rules, RegEx. Must have Power Shell/Shell and Java Script knowledge for use cases...

ServiceNow ITOM Lead

3 months ago

Bengaluru, Karnataka, India IN19 Alcon Laboratories (India) Pvt Ltd Company Full time

Summary of Position:

Senior IT Business Analyst – ServiceNow ITOM will be responsible for leading the strategy, development, and implementation of IT Operations Management solutions within our ServiceNow environment. This individual will collaborate closely with stakeholders, including IT teams, business leaders, and end-users, to understand requirements, define product roadmaps, and prioritize features to optimize IT operations and drive business value.

Key Responsibilities:

Product Strategy and Roadmap: Develop and maintain a comprehensive product strategy and roadmap for IT Operations Management solutions within the ServiceNow platform, aligning with business objectives and IT goals. Stakeholder Collaboration: Work closely with cross-functional teams, including IT operations, infrastructure, security, and service management, to gather requirements, prioritize features, and ensure alignment with business needs. Requirement Gathering and Analysis: Conduct detailed analysis of business and technical requirements, translating them into actionable user stories, acceptance criteria, and product features. Product Backlog Management: Own and prioritize the product backlog, ensuring that it reflects the most valuable features and enhancements based on input from stakeholders, market trends, and user feedback. Release Planning and Execution: Plan and coordinate releases of ITOM solutions within the ServiceNow platform, working closely with development teams, scrum masters, and other stakeholders to deliver high-quality releases on schedule. CMDB Health Governance: Develop CMDB health KPI's, drive CDMB data quality working closely with service line owners and conduct monthly governance meetings. Service Modeling: Understand service modeling principles, drive application/service onboarding and act as subject matter expert. Continuous Improvement: Monitor key performance indicators (KPIs), gather feedback from users, and conduct regular retrospectives to identify opportunities for continuous improvement and optimization of ITOM solutions. Discovery: Provide direction and overall governance for Discovery working closely with Discovery team. Event Management: Own Event Management process. Identify opportunities for continuous improvement. Expand the scope of Event Management from Logic Monitor to other monitoring solutions such as Juniper Mist, vCenter and Dynatrace

Key Requirements/Minimum Qualifications :

Education : Bachelor's degree in Computer Science, Information Technology, or combination of education & experience required. Experience :7+ years of experience in IT operations, with a focus on IT service management, infrastructure management, or related areas.3+ years of experience as a product owner or product manager, with a track record of successfully delivering complex IT solutions.Strong understanding of IT operations management principles and practices, including but not limited toDiscoveryCMDBEvent ManagementCSDMService Graph ConnectorsService MappingExperience working with the ServiceNow platform, particularly in the IT Operations Management (ITOM) module.Integrations between key applications and ServiceNow ITOMStrong analytical and problem-solving skills, with a focus on driving business value through technology solutions.Understanding of the medical device and/or contact lens industry, working in validated environment covering CSA+, GxP and SOX relevant processes is an advantage. Excellent communication skills, with the ability to effectively engage with stakeholders at all levels of the organization.Strong analytical and problem-solving skills, with a focus on driving business value through technology solutions.Certified Scrum Product Owner (CSPO) or similar certification preferred.ITOM Certified Implementation specialist certification is preferred.

Language

Fluent in English - spoken and written. Additional language preferred.

Work hours: 1 PM to 10 PM IST

Relocation assistance: Yes

Employment Scams: Alcon is aware of employment scams which make false use of our company name or leader's names to defraud job seekers. Alcon does not offer any positions without interview and never asks candidates for money. All our current job openings are displayed here on the Careers section of our website, where you can search for open positions and apply directly.

If you have encountered a job posting or been approached with a job offer that you suspect may be fraudulent, we strongly recommend you do not respond, send money or personal information, and check our website for current job openings.